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Bertha Helen Arzayus Posted on Apr 20, 2014

What to do when the carriage of the cartridges HP Deskjet 350 doesn't move?

The carriage of the cartridges doesn't move. Screen says: one or more cartridges appear to be missing or damaged. Install or replace the affected cartridges....but how?

1 Answer

satya

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  • Posted on Jun 25, 2014
satya
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I think your not using this printer log time...?????
just conform before its working or not after replacing new cartridges it showing this erorr??

if it is not working when you installed new cartridges, your new cartridges fault other wise problem with carriage PCA board

5 Related Answers

Bubbabear64

Tim Babcock

  • 2794 Answers
  • Posted on Jun 13, 2008

SOURCE: How to change black ink cartridge of HP Deskjet 6980

Lift the cover up.

The ink jet carriage should park in the center of the carriage.

Gently lift on the front of the ink jet until it removes. Some you have to lift up and some you have to lift down on. Just be careful.

HP inkjet cartridges tell you on the front of the stick by a dot weather it is tri color or black.

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Anonymous

  • 731 Answers
  • Posted on Dec 07, 2008

SOURCE: I just purchased an HP

Hi

If the printer is out of the Box, don not try any other ink cartridges, becoz you must use the HOST ink cartridges that is shipped with the printer for the first time.It seems that it is problem with Host ink cartridge.

You can check the cartridge whether its a Host ink cartridge or normal one by looking at the serial number.If Serial number starts with C9, it Host; if it starts with C8 its normal one.

Only HP can replace it , none of the store sells Host ink cartridges, they sell the replacement ones.
You can either call HP tech support or, return the printer to staples.

Thank You
Rizwan
[email protected]

Anonymous

  • 1 Answer
  • Posted on Dec 23, 2008

SOURCE: Carriage error Hp F2280

Same thing happened to me and I took it back to the store, where I bought it from. They replaced it with a new one and told me that it didn't have any software installed, like if you have a motherboard without bios ..

Anonymous

  • 180 Answers
  • Posted on Mar 07, 2009

SOURCE: ink cartridge problem! The following ink cartridges appear to be missing or damaged.

Solution :
1. clean the ink cartridge contacts both in the printer and the cartridge with a lint free cloth or a cotton swab. and try inserting the ink cartridges again. if it wont work proceed to step 2.
2. unplug the power cord at the back of the printer
3. press and hold # and 3 keys at the same time and plug the power cord back in. Do not release the two keys. wait until the printer would say "partial nvram reset" or anything that says "reset". if this still would not resolve the problem
4. do the same process as 2 & 3 but instead of # and 3 try # and 6. instead of saying "partial nvram reset" it should say "semi-full nvram reset". and if it would not work better go to an onsite technician. but if your printer if brand new return it to the retailer and exchange it. but before you do that try calling HP technician they would instruct you to the things i have given you. Just tell them what you have had done and asked them to replace the ink cartridges. This are the informations the agent would ask you about the ink cartridge
part number and also the expiration date.
try to ask for a replacement first if it would not resolve it. then go to a technician. I could not assure you that a technician could fix it because i have troubleshoot this kind of problems and there are alot of printer parts that needs to be fixed. Usually i suggest my clients to buy a new printer instead

Anonymous

  • 1 Answer
  • Posted on Jun 18, 2009

SOURCE: HP Deskjet 5550 cartridge carriage stuck SPAM SPAM SPAM 1-800-532-4187

I have had this same problem a few times, not due to changing the cartiges, but following one of my kids yanking on a peice of paper as it was printing. After I tried all the unplugging and clearing and re-starting, the arm was still stuck on the left. I read on some forum (can't remember where) while the printer is off, to gently push/pull on the cartiges until they un-jam or start to move. I flet like I was going to break it, but it has worked every time.

Hope this helps osmeone else!

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