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The steam function and the expresso use the same elements to create the steam but the valves will direct the steam to the expresso unit or the steam arm. Most likely you have a faulty valve. In most cases the valve will not open until the pressure gets to the right level. If you are just getting hot water out of the steam arm instead of steam via the expresso unit it most likely means that the valve is faulty. The valves can be replaced but is not easy. You will need to have the unit serviced or you could try to replace the valves. Make sure the flow meter is working before you replace the valves. You can check the operation of the flow meter by running the hot water cycle and making sure that you get the right amount of hot water. Good luck!
Hi Once you have finished steaming, turn the steam button off, then open the knob and let the steam out. The water pump will turn on again and bring the temp back down. When the pump changes tone, the light will go off and you can brew again. It takes less than 10 seconds.
The only thing that comes to mind is that the machine is in steam/hot water mode. Unless you replace the switch and turn off the steam light so that it sends the water to the correct location. Also you might want to remove the shower screen and make sure it is clean.
Check the connection to the boiler from the pump, there is no water going to the boiler. Try this test, remove the brew unit you will see a white plastic valve behind it, carefully lift the small lever on the valve(HOT WATER), if water sprays, then the problen is at the brew unit, if no water then the boiler inlet or outlet is clogged.
our taking about the plastic piece with 2 seal on it if it that its very easy to change that thing is screwed in the boiler try to unscrew the piece if you cant you gonna have to remove the boiler i know does machine good let me know thanks for using fixya pierre