Not sure if your dishwasher problem has been fixed yet.
The lid seal actuator motors on the top drawer are stuck due to lack of power and therefore you cannot close the drawer. Don't try to force it in as this will cause damage.
First thing to do is to restore power to the drawer. The power comes from the filter board sitting at the base of the dishwasher. You will have to disconnect power to the dishwasher and get both the drawers out. This will give you access to the power filter board.
Refer item 15 in
this diagram. It is likely the board is faulty and it supplies the lid seal actuator motor power to both drawers. (separate connections).
You have to take the front cover of each drawer out to remove the drawers from the rails. But be careful not to damage the cable and hose when pulling out. Keep a chair or something next to dishwasher to hold the top drawer.
Once you fix the filter board and restore power to actuator motors, push the lid seal up by hand to make sure it does not block the lid.
Hope this fixes the problem.
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