Question about Dell 3000cn Color Laser Printer

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Paper Jam The printer says that theres a paper jam. But I have took out every part and physically looked inside and outside of the printer. I also shut down the printer and then restarted it 10 mins later. The same words keeping coming on the screen about a paper jam. What should I do?

Posted by Tifanie on

  • 2 more comments 
  • Anonymous Apr 07, 2008

    printer dispalys paer jam, there is no paper jam and it makes the grinding noise.

  • Anonymous Sep 21, 2008

    I have the same problem and cannot find any paper stuck anywhere.  I called Dell and they told me to get a new printer because it cost more to fix- they said printer is only good for a couple of years.  I get this error:

    Paper Jam Reg

    Open Reg Cover
    Remove Paper

    Any other solutions or how to look for a small piece somewhere- how about a part list so I can know where fuser is, etc.?

  • Anonymous Feb 10, 2009

    error 077-900 printer 3100cn

  • Anonymous Apr 21, 2009

    Same problem here. They say it needs a part but Dell won't even sell it to me. Just "buy a new printer" . I'd like to at least get the other 3 color cartridges out so I can use them in the 3000cn that is still working.



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I can suggest that the printer is trying to feed papers but it couldn't. check the feeding rubbers (Pickup rollers) and if neccessary, clean them up with soap and let them until they get dry. that should make it work.

Posted on Apr 01, 2009



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Check carefully, maybe you have just small peace of paper on the sensor actuator.I suggest to inspect whole path of paper.

Posted on Nov 02, 2007


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