Question about Maytag Neptune MDE5500AY Electric Dryer

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Loud noise How do you remove the top of a magtag neptune dryer. Mine started making a loud squealing noise, that might be the belt. I do not want to force the top apart and damage something. Are there just clips that hold the top on or screws I do not see. thanks

Posted by grandpa jim on

  • 3 more comments 
  • grandpa jim Nov 02, 2007

    Thank you very much. This is exactly what I needed and will help me greatly.

  • Anonymous Nov 23, 2007

    Hey SolutionGuy,

    Thank you thank you! Your directions for taking my dryer apart were right on and I was easily able to fix the problem. It was a sticky roller in the back. This was my first time trying something like this and you saved me $$.



  • Anonymous Feb 24, 2008

    dryer makes loud noise when spinning

  • paigemadi Mar 22, 2008

    I have a mde6700azw dryer and it is making a loud scratching sound inside the drum is it possible for somthing to get caught inside?

  • Anonymous Dec 20, 2008

    I had the loud scratching noize > followed Solutionguy's procedure > found a nail from a pocket > took it out > vacuumed up > no noize! Thanks!



3 Answers

Tracy Farrell

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First, UNPLUG YOUR DRYER! Now open the dryer door and remove the 2 screws at the door hinges... remove the door and set aside, then remove the 2 screws opposite the hinges. Grasp the front panel near the top, just below the top panel and pull it toward you... do this on both sides. Tilt the panel forward then lift it off of the lower clips.

With the front panel gone, you'll see a 5/16" screw just below the top panel on both sides, top left and right. Remove these and the clips too... now you can lift the top panel like the hood of your car.

To gain further access, remove the 6 (3 on each side) screws holding the front drum support/blower vent panel, then set this aside.

If you want to remove the drum... first, take a flashlight and look closely at how the belt is routed around the idler pulley and the motor shaft. (You'll have to re-route it for reassembly.) Reach in there with both hands, with one hand rotate the spring loaded idler pulley back to release tension off the belt, then with the other hand remove the belt from the motor shaft. Now lift and pull the drum out the front of the cabinet.

Check to make sure the rollers in the back rotate freely. You can remove the rollers, buff the roller shafts with emery cloth, lube the shaft with light oil (like sewing machine oil) and reinstall the rollers. Lube the idler pulley also. Rotate the motor by hand and listen for the squeak you described.

Also check the front drum support panel you removed earlier. The drum rides on this as it rotates... As you are looking at the drum support from the drum side, inspect the 10 o'clock to the 2 o'clock area closely. If the glides (teflon) are worn it'll squeak when it rotates.

Hope this helps. Oh yeah! Almost forgot.... the belt won't squeak at all. It'll be the motor, rollers or drum glides.

Posted on Nov 02, 2007

  • Tracy Farrell
    Tracy Farrell Nov 02, 2007

    Grandpa, also check the blower wheel. After you have the drum support panel off, you'll see the blower wheel (impeller) at the lower left. Make sure that it's not "sloppy" on the motor shaft... it must be tight. Also make sure that it hasn't slipped either forward (which will make it rub against the aluminum cover) or backward on the motor shaft (which will make it rub on the plastic housing in the back by the motor).

    Rotate the blower many times... look for "wobbling". If it wobbles at slow rotational speeds, imagine what it's doing when ramped up to operating RPM's! ( A wobble can be caused by a sock being sucked through there while it's running or a large chunk of lint, too! That'll throw it out of balance.)

    If this advice gets you where you need to be, don't forget to upgrade this to "Solved"... (we don't get paid for rankings, it lets us and future posters know how we're doing).




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I also had a scraping/banging noise. A screw holding on 1 of the plastic baffles inside the drum had backed out and was scraping both the left and right side on every rotation. I tightened all the screws while opened up and vacuumed out excess lint in the area.

Posted on Feb 19, 2008



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Thanks SolutionGuy. I opened up my Maytag Neptune dryer just as you instructed. I had a loud banging on the right hand side of my dryer. When I opened the top, I noticed one of the screws protruding from my drum. It had backed out somehow and on every rotation it banged the dryer housing as it scraped the right hand side. I tightened the screw, reassembled the clips, front and door and it works perfectly. I thought I was going to have to buy a new dryer this weekend.

Posted on Feb 03, 2008

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