Question about Marantz SR5500 Receiver

3 Answers

Problem with Marantz SR5500 Receiver

I have a Marantz SR5500 Receiver purchased about 18 months back. Usage is the receiver is low. However, since one month started having problems with the Receiver. When Switched ON, the receiver plays for sometime and then flashed "Protect" and goes into a Standby mode. Will not be able to use the Receiver once this happens.

Posted by Davangere on

  • smytherdrn Aug 31, 2008

    We have the Marantz SR5002 and it also went into standby mode and will not turn back on even after your advice. Our standby button is flashing rappidly do you have any other suggestions. It is brand new and has been working great. It's on it's own dedicated circuit.

    Thanks.

  • Mark Brashears Feb 14, 2009

    I have SR5500 ...goes into some sort of protection mode after 15 min+/- of use.....display flashes and clicks.  After several attempts it will come on and stay on for 10-15 mins and it starts all over.

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Anonymous

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Had the same problem. Tried different power leads, checked earthing but power plug does not have earth connection to chassis.

The power socket was the problem. There had been too much heat applied to the internal power connections causing the prongs in the socket to retract slightly. Noted the power lead plug did not engage tightly with the socket.

Replaced the socket taking care not to overheat the connections. All fixed.

Might be a bit late for most of thoise who have dumped a great amp.

Hope this helps.

John

Posted on Apr 11, 2009

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Anonymous

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I have the same problem, and it is not for the surge.

Posted on Oct 09, 2008

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Cory Kielion

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Sounds like you have an issue with your electrical circuit. Your receiver could be receiving spikes of current from the electrical wiring in your house.

Review your current electrical situation. Keep in mind that certain outlets are on the same circuit and that running multiple, high-wattage devices on the same circuit can cause issues with some of those devices. Especially when it comes to turning devices on and off.

Many devices take a sudden, rapid charge to power their circuitry the moment you turn the device on. Home audio and HVAC systems are particularly notorious for doing this. Other devices on the same circuit can sometimes suffer influxes of power flow and may either turn off or go into standby mode to protect themselves from the resulting surges.

I've lost audio systems that way... I lived in an apartment building that has wiring most likely dating back into the 40's. I once turned on a space heater on it's max 1500 watt setting and blew my Logitech Z-680 speakers. (The "BOOM" sound that emitted from my subwoofer was AMAZING. I had just blown an amp circuit. It literally exploded inside of the subwoofer. Took pics and everything.)

If you have the means to do so... You might consider re-wiring your electrical circuit. Take into consideration where you're going to run certain devices and wire the system accordingly.

In the meantime, you would want to be sure to buy a HIGH-QUALITY surge protector for the audio system. Spend a few bucks and get a GOOD one with a good warranty on it. Don't use those cheapy ones that we only really use to split the outlet. NOTHING under 1,000 joules.

My receiver sometimes locks itself like that, though. If we have a power outage or the unit is unplugged suddenly, it will keep itself in standby mode until you unplug it, press the power button a few times to discharge any current left in the capacitors and plug it back in normally. Only then will it turn on again.

Let me know what you come up with.

Cyryl

Posted on Nov 03, 2007

  • Cory Kielion
    Cory Kielion Nov 03, 2007

    As an after-thought... Make sure that your wiring is GROUNDED. The wiring in that apartment I mentioned was not. I had to ground it myself by running ground wire to a copper tube outside of my window and into the ground. (Worked like a charm.)

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