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Marianne Bush Posted on Apr 18, 2014

Files from a back up

How does one recover files from the comstar 500g back up and set up in a new computer. old hard drive crashed. what is the procedure to access the files and transfer them. \thank you

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Mike Sparks

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  • Posted on Apr 19, 2014
Mike Sparks
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You should be able to plug the external hard drive into the new computer and restore. Generally the drivers needed to access the external driver are on the external drive itself. The operating system will detect the hard drive (if it has plug-and-play services running). If the new computer fails to see the external drive, check the cable and download the driver manually from the manufacture's website. If the drive is recognized by the operating system, but you do not see a prompt to restore from the backup, you may need to locate a setup program on the external hard drive to start the restore process.

callhow

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  • Contributor 21 Answers
  • Posted on Apr 19, 2014
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Depending on how "severe" your hard drive crash was/is....you may
have 2 options;
1st: You need the "comstar backup utility running on the new hard
drive/computer (needs to be there to access old drive in order
to "restore/recover" files needed/wanted.
2nd option: Disconnect power to the old pc. open case and look for
the hard drive & disconnect power & data cables(write
down which cable goes where). Remove hard drive from
pc...... and re-attach the cables to hard drive. Then plug-in
and turn on PC (do NOT allow the hard drive to touch
anything metal or electrical (put on card board). With the
label of hard drive UP...."gently" rock the drive side to side
as PC is starting! Watch your monitor....you just "Might"
be able to get your old PC up and running long enough to
salvage/copy/move those files that are important to you!
NOTE: Have a thumb/flash drive ready to insert into USB
port - "after" starting up - NOT BEFORE. Good Luck.

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5 Related Answers

Anonymous

  • 2028 Answers
  • Posted on Aug 28, 2008

SOURCE: Inaccessible external hard drive

If the drive has failed there will be no way of completely erasing anything from it. One thing that you can try is placing the drive on the speaker magnets in your car. I've had several hard drives come through my shop that were scrambled because someone left the laptop in the back window of their car and the magnetic field from the speakers erased it. I will tell you that data recovery from failed drives is very expensive, WD isn't interested in the info from warrantied drives, and isn't going to pay to have each returned drive recovered. Keep in mind that WD has thousands of returned drives on an annual basis, and the chances of someone recovering anything from your drive are extremely slim. Besides, WD has a privacy policy that all warrantied drives are to be destroyed. I have WD 250, and there is no way of removing the drive without breaking the case, voiding the warranty, so I don't recommend trying to remove the drive from the case. If the drive has failed it won't matter whether the drive is in the original case or a laptop, it's still not going to work.

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Anonymous

  • 1 Answer
  • Posted on Apr 18, 2009

SOURCE: WD 500g hard drive computer cant read it

Is your hard drive power-up?
Do you hear your hard drive just spinning?

If so, your PCB may went bad. If you hear the hard drive clicking then your PCB or the heads went bad. If you need the data, you might have to ask the data recovery guys to get them back for you or find the PCB on Ebay.

If you don't care about your data, send it back for the warranty replacement

Anonymous

  • 67 Answers
  • Posted on Mar 27, 2010

SOURCE: How to retrieve data from an external hard disk?

If your hard drive is under warranty, Western Digital will do this for you. You can find more information on their web site.

If not, you'll need to either put the hard drive in your computer (given that it also supports Serial ATA hard drives), or purchase a SATA Drive Enclosure to put your hard drive in.

As far as I know, Western Digital cases are snap-close cases, which may result in unrepairable damage to the case if you open it. The hard drive inside is usually a standard SATA drive so you should have no trouble plugging it into your computer/drive enclosure.

Best of luck.

Anonymous

  • 6831 Answers
  • Posted on Dec 02, 2010

SOURCE: Western Digital 120GB Hard drive clicking and not reading

Hello

OK, at the link below you will be directed to a tip i wrote on this exact error.

Click HERE.

Feel free to let me know if you have any further questions.

Kind regards
Andrea

Anonymous

  • 81 Answers
  • Posted on Nov 09, 2012

SOURCE: I copied and pasted a

I'd recommend that you download asoftech data recovery to recover files from hard drive. you can download the program from
http://www.asoftech.com/adr/

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1helpful
3answers

My harddrive crashed I need free software to recovery photos

there are many freeware and pay data recovery programs available on the web


Try this freeware call smart Data Recovery
http://www.smartpctools.com/recovery/ind...
This is different from other recovery software because it not only recover lost file from harddrive and floppy like most do, but also recover from removable media like flash drive.


http://download.cnet.com/pandora-recovery/3000-2094_4-10694796.html

File recovery has never been easier thanks to Pandora Recovery. The program's wizard-like approach to finding and retrieving lost files will appeal to all users.

http://www.piriform.com/recuva

Accidentally deleted an important file? Lost something important when your computer crashed?


Downloads to Recover Your Files and Save Your Bacon and 10 Best Free Hard Drive Utilities.
hope this helps

tip

How to Recover Lost Data from Crashed Hard Drive?

The worst thing about crashing your computer is losing all your data. Pictures of years precious memories, importantdocuments in your business and current projects of weeks hard working---all arelost unless you have backed them up on a CD or memory stick. If that is it,it's heartbreaking!

There are still hopesfor retrieve your data. Taking the computer to arepair service is one solution. But it is so expensive (usually costs $1000 ormore), especially when recovering data.
eva123.jpeg
However, you can retrieve the lostdata from the crashed hard drive by yourself! Here is a step by step guidefor you to do so:

The first thing you should do
is toremove the crashed drive from the computer and install it as a secondary drivein another computer operating Windows Os. Make sure that it is detecting by thecomputer.After youhave set up the secondary drive, boot up Windows. Then you can copy and pasteyour files from the drive.

However, there are may be two trouble. One, you can'taccess the drive (means you can't open it); Two, your files are retrieved butyou can't open it!

Don't panic!Just download a data recovery program, and with a few simple clicks, you willbe able get your data back. Thereare some costly windows tools available for this. Here I recommend you two cheap ones:

>>Recuva
>>TenorshareData Recovery

Recuva is a free one. It doesn't work in very extreme casethough. It may turn out that your files are recovered but you can't open them. Ifthat's the problem there are more serious software solutions for this, like Tenorshare Data Recovery. It costs a bit but much more effective.

Next,
downloadTenorshare Data Recovery here. Be careful, do not install it to the drive that you are tryingto recover. Doing so could actually overwrite files that you want to restore.Install it on the primary drive that you are booting from.

Last,
when you use thistool, select 'Partition Recovery'. And within several clicks, you can retrieveall your data!

Besides,
if the hard drivecan't be recognized, you can try this trick. Put it in a sealed plastic bag toavoid condensation. Then put the drive in a freezer and leave it overnight.When you are ready, pull the drive out of the freezer and hook it up quickly.Act quickly because you may only have around 20 minutes to do this. I have seensome reports however, of this fixing the problem all together.

If it fails,
you will have to goto a recovery office (where offers recovery service) but let's hope not becauseit will cost you a lot of money and whether they can recover the data is notguaranteed.

Tips & Warnings:b>
  • The recovery tool mentioned above only supports for all almost Windows platforms such as Windows 98/2000/2003/NT, Windows XP, Windows 7, Vista. For Mac, you can google search to get one.
  • Find a friend who is good at computer to help you.
  • If your computer crashed because of a virus, copy the files to an external hard drive. Do not move directly to a new computer.
  • Hard drives are fragile. Be careful and do not drop it.
  • Run your antivirus software regularly.
Related Articles:
Howto Recover deleted files from Windows Xp?http://www.tomshardware.com/forum/258790

Howto Recover Deleted Photos, Videos from Nikon Digital Camera's SD Card?
http://www.progtalk.com/viewarticle.aspx?articleid=4580

Howto Recover Deleted Files from Memory Card of BlackBerry Mobile Phone?
http://www.pubarticles.com/article-how-to-recover-deleted-files
on May 25, 2011 • Computers & Internet
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My hard drive has crashed

Bring it in to a pc shop and see if they can recover any of you old files and then have them install a new hard drive and operating system for you.
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Mac OS X Computer crashed: how to restore from storejet 25P

Hi,

Hard drive recovery software is the exact answer for your question how to restore crashed hard drive Mac data. Some days back, due to software conflicts my Mac hard drive was crashed and I was unable to access my data stored in it. I was really tensed because the stored data was very much important to me. Then I searched over the internet and found this software which successfully restored all my lost data and I was very much happy after getting back my data. The software can be downloaded either from official website or by simply clicking here.

Good luck,

Fiona Dsouza

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How do I recover lost data?

If the computer won't even turn on its most likely a non-hard drive issue, which is a GOOD thing. Your lost itunes data can be successfully recovered by following these steps:

--uninstall or remove the current hard drive (on the broken computer) ---buy an external casing that fits your type of hard drive (take old hard drive with you to store or write down the name and model number to insure you are picking the correct case).
--connect the old hard drive into the new external case
--connect external case to a working computer through a USB input.
--find and explore the old hard drive on new computer screen,
--locate itunes folder
--copy the entire itunes folder or choose which files you want from the old hard drive and paste in itunes folder on the working computer and you are done.

If you are not computer savvy, unsure about what a hard drive might even be or just don't feel like doing it yourself the above solution can be done by Staple's or have The Geek Squad have a go at it.

Good luck and hope this helps you !
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I just reformatted my 500GB eGo Helium USB 2.0 Portable Hard Drive so that my PC running Windows 7 would recognize it. It is now recognized, but not seeing any of the files on the drive. Is there...

All your files are still stored on the hard drive.They're just invisible or inaccessible.You can recover them with data recovery software.
http://www.asoftech.com/adr/
I used this one to recover files from my infected laptop and it worked.Anyway,you can download it and scan your hard drive for free to preview whether you can recover your data.
Hope this help!
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Competer starts, black screen, no power to wireless keyboard or mouse. Won't boot up.

I'm sorry to say this but these are signs of your computer's hard drive crashing. Hard drives (from what I've been told by other experts) typically crash after about 4-6 years of intense use. That's why I always recommend people backing up their important files every year. This has happened to my laptop before, I've had the same symptoms.

Now what about your files?

Well if you're lucky, you can ask a Geek Squad rep. from Best Buy or anyone else with proper experience to try to salvage your hard drive. Anyway you'd have to buy a new hard drive and replace your crashed one.

Solution: Take your computer to an expert to help you recover your hard drive files and replace the hard drive.
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We have a Comstar 640gb external Hard Drive. All tests say drive is healthy. Running Windows XP. Drive was working yesterday when hooked up to our old PC. Now on new PC Windows will see the HD and we can...

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Western Digital 120GB Hard drive clicking and not reading

Hello

OK, at the link below you will be directed to a tip i wrote on this exact error.

Click HERE.

Feel free to let me know if you have any further questions.

Kind regards
Andrea
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