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Posted on Jun 19, 2009
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No picture from cable box to tv

I just purchased a Sharp Aquos 40" LCD HDTV. When I hooked up my Cox Digital cable box, I can get sound but no picture. I have it hooked up with HDMI cable directly from the box, and the input is on the correct spot. What else can I try to get picture?

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  • Posted on Jun 19, 2009
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Joined: Jun 16, 2009
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If you get on screen menues using the Sharp Remote then you have a main board that is defective. If you just bought it new you are in luck as the warrenty on that unit is a lease 1 year parts and 1 year labor. Contact Sharp Customer Service and should be able to refur a Sharp Auth. Repair facility to get you taken care of. In the mean time, If you got on screen menues then you can go to any one of the other video inputs and see if you get a picture.
If you DO NOT get onscreen menues with the Sharp remote then you are out of luck until a service repair facility looks at it.
Hope this helps,
Skyassoc

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