My MP3 won't show up on my computer

YourZEN

• 820 Answers
• Posted on Dec 31, 2009

SOURCE: i just bought a sylvania 4gb mp3 player and i

Hello,

The SMPK4066 not responding could be solved using next help from the manual:
http://www.curtisint.com/html/CustService/Manuals/SYL_SMPK4066_ENFR.PDF

>>>
If there is no picture displayed after the player is connected to PC and cannot serve as
storage disc or cannot be powered on after the battery is fully charged, please refer to the
following steps to update the software in the player.
(1) Download the most updated software from the attached CD (if any) or from the
website and implement the setup.exe files in the folder to complete the installation.
(2) Long press power button of the player for five seconds and then plug in the USB
cable.
(3) Implement the updated software installed by step (1) to start software upgrade and
release the Power/Stop button.
(4) The upgrade of software may format the player, so please copy the music or files in
the player.
(5) If the software upgrade program cannot detect the player, please unplug the USB
cable and repeat step (2) and (3) until the player is detected and the software
upgrade is completed.
<<<

There's a firmware update for the SMPK4066 available on the web:
Right click next link and select "Save target as..." for saving the zip file to a location on the computer.
http://www.curtisint.com/html/CustService/Manuals/SYL_SMPK4066_FW_UPDATE.ZIP
Unzip the file and see the information steps from the manual above, how to perform the update.

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