Question about Computers & Internet

2 Answers

Laptop will not power on at all.

Laptop was working fine when I was on it one night. Battery was at 99% charge when I decided to shut it down and got to bed. It shut down just fine. I unplugged the power supply and put it all away. The following night I went to turn it on there was nothing. When I plug in power supply the green light on the power pack lights up. When the battery is in the Laptop the battery light on the Laptop lights up orange. Ok now while this is on, I remove the battery and the battery light indicator on the Laptop goes off. The Laptop still will not start up when I push the power button. No lights lit on Laptop. Then I plug battery back in and the battery light comes back on the Laptop but still nothing when I try the power button. Yet the power supply pack light is on. I do notice that the power supply pack is no longer heating up like it does when charging the battery. The Laptop is 2 years old. So I was wondering if it is the power pack, battery, hard drive or the motherboard having a problem. Please help me figure it out. Thank You in Advance.

Posted by Rosebudd on

  • 4 more comments 
  • Rosebudd Nov 07, 2007

    I did check the volts comming from the power adapter where it goes into the PC and I was only getting 2 volts. So I have ordered a new power adapter for it and I am waiting for it to get here. I also ordered another battery for it because this one is over 2 years old and I think it may be bad also since it will not boot from the battery either. If nothing else I will have two batteries if the one is not bad. I should be getting these two products either Friday of this week or Tuesday of next week.Then I can let you know if it solved the problem. Thank You and I will get back to you soon. Rosebudd

  • Rosebudd Nov 09, 2007

    tom19511, I got a new power adapter and a new battery. I put them in the PC and I plugged it in and let the battery charge. When the light went green which means the battery is at a full charge, then I tried to turn on the PC. Still nothing. Nothing at all. I removed the battery and left it plugged in and tried to turn it on again but still nothing. I am totally lost on what it could be. If the hard drive was bad would the PC still start up? I know when my Desktop hard drive went bad, the PC still tried to start up. Shouldn't the mother board still try to start? This is acting totally dead. Let me know what ya think? Thank You in Advance for your time and help in this matter. Rosebudd

  • Rosebudd Nov 09, 2007

    tom19511, The laptop I have is a Acer Aspire 5000. It also has only one 512MB of DDR instead of two. What would it cost to get another 512MB of DDR to add to it since I have it apart? Let me know and Thank You for your help. Rosebudd

  • Rosebudd Nov 19, 2007

    I want to thank you all for helping me with my Acer Aspire 5000 LaptopPC. What I did was get a new power adapter and battery but it still didnot work. Then I totally took the laptop apart. I unplugged everthingand removed all the extra parts. Got mad when I saw I only hadone stick of 512mb since it was sapose to have 1GB. Got ripped offthere. Anyway I was frustrated because nothing looked bad yet itwouldn't work. So I decided I would put it all back together and takeit to someone to have it fixed. Well when I put it all back together Ithought I would try it one last time to see if it would come on. WOWthe stupid thing worked. Maybe one of the connections was lose, Ireally don't know but it has been working for two days now. One thing Idid find was, once I got it up and running, I checked my CPU usage andjust sitting there not doing anything it was at a 100%. So I crashedthe PC. Started over like new. Now it is working great. CPU usage whendoing nothing is at 0%. Not sure what got it to work but what ever itwas it worked. Again Thank You all. :)

  • yoman32 Dec 12, 2007

    Laptop was working fine when I was on it one morning. Battery was fully charged
    when I decided to shut it down and went to school. It shut down just fine.
    I unplugged the power supply and put it in my bag. When I got to school, I turned it on again, and there was nothing. The Laptop still will not start up when I push the
    power button. No lights lit on Laptop. I got this laptop it has been 3 months now. It is an Acer Aspire 5100 series. So I was wondering if
    it is the battery, hard drive or the motherboard having a problem. Now when I unplug one of the memory cards, the laptop turns on, but when I replug it, it would not turn on. Please help me figure it out. Thank You in Advance.

  • Clancymac Feb 19, 2009

    Same problem! PC ran out of power and when I tried to boot up with the power supply plugged in, still nothing, vague blinking yellow battery indicator light when I depress the power button. ordered a new power supply, old was a bit frayed--that didn't work, though I also have green light on battery supply. Guy at Staples suggested a new battery pack (my original is probably 3 years old). Came in yesterday, installed it and turned it on, a quick power on for a bit, then some message which I was too slow to see, then off totally again. I let charge all night, but this AM, still nothing. I have plane tickets on there and need them in a couple of days!!!



2 Answers


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 324 Answers

Don't know what you have for a laptop, so will have to give you a generic process, here. Power down. Remove hard drive, remove cd reader and/or floppy drive. Remove memory cards. Replace only 1 memory card in the main slot (probably marked as slot 1). Try to power it back up and let us know what happens.

Posted on Nov 09, 2007

  • Anonymous Nov 19, 2007

    Best of the day to you!
    Glad to hear that you got it up and running. Very good! I have been working on these things since they first came out in the early 80's and I would say the around 25% of the dead ones that I have worked on have been fixed by doing exactly what you have done.
    Anyway! Glad to have been of help.



Thomas Christopher

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,601 Answers

First thing I would do is get a multimeter and check the power supply at the plug. Most are rated 19 volts.
Look at the power supply label to check yours.
check the tips. the middle one is + and the outer shell is -.

Let me know what you find.

Posted on Nov 02, 2007

  • 1 more comment 
  • Thomas Christopher
    Thomas Christopher Nov 06, 2007

    Did this work?
    Please post an answer so we can help you further.
    If it worked please rate this post as solved.

  • Thomas Christopher
    Thomas Christopher Nov 09, 2007


    Yes, if the hard drive was bad you could still get into the BIOS.

    Most laptops have a small circuit board in it that changes 120 volts to the required DC voltage. When these go bad nothing works. Let me know what make and model you have, and I can look up the part for you..

  • Diego  Sinning
    Diego Sinning Dec 20, 2010

    tom19511, Where is that small circuit board located? I have an AA1 and it does not turn on at all...
    Could you help me pleaseeee



Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a new LB1 battery for my 2006 15 in.macbook pro it will not charge the test button on the battery shows it is full charge but will not turn on laptop or charge

The laptop is the problem and not the battery, check the battery contacts for corrosion or consult a specialist on how to fix your laptop.

Dec 10, 2014 | Computers & Internet

1 Answer

Acer Aspire 4830T laptop battery behaving vaguely

Do you still have the old battery. If so charge it, and see if it charges properly. If so then you have a bad battery.

Mar 18, 2017 | Acer Aspire Timeline X 4830T 14 Inch...

1 Answer

Compaq nx6125 is not charging even though the adapter is working fine and the battery is fine too

Firstly, try the following steps to check the problem:

Turn off laptop.

Unplug AC power adapter.

Remove battery.

Replace AC power adapter.

Turn on laptop, allow OS to boot.

Once logged in to the machine, perform a normal shut down.

Unplug AC power adapter.

Replace battery.

Replace AC power adapter.

Turn on laptop, allow OS to boot. The battery should once again be charging as normal.

Oct 25, 2012 | Computers & Internet

1 Answer

I have a Dell D520 and it currently says plugged in not charging 0% available. I bought a new battery thinking that this was the problem about a week ago. However it again says the same thing. As long as I...

It would that you have a low powered AC adapter. The wattage output of the adapter will cause the problem you are having. Try shutting the laptop down, not suspend, and letting it charge over night. This should charge the battery. I have found that an underpowered adapter will not power both the laptop and charge the battery. You may want to check in the battery compartment for the adapter part number and see if you are using the correct one for your laptop. Please let me know how it goes.

Apr 06, 2011 | Dell Latitude D520 Notebook

2 Answers

I have an acer extensa 5620 laptop and it won't turn on. I shut it down last night and it was stil plugged in and won't turn on or do anything now. It's done this before but then started working after a...


Try the ff. steps in sequence:
- remove the battery
- unplug ac adapter / charger from laptop
- hold down power button for 10 secs
- plug ac adapter to laptop (leave the battery out for now)
- turn it on w/o battery
- when it turns on, you can place the battery in
- check if the battery charges as well..

hope this helps.. :D

Sep 24, 2010 | Acer Computers & Internet

1 Answer

I cannot switch on my laptop. it was working fine last night, but in the morning, my laptop refused to get switched on. nothing happens even if I press the on button, no blinking of anything, no booting,...

You might try to remove and reseat the battery. Jiggle the plug for your charger just to make sure that it can deliver charge to your computer.

You may be needing a new battery for your laptop, especially if the laptop seemed to require more frequent charging.

Look for guidance on your manufacturer's web site about care and charging of your laptop's battery.

Sep 06, 2010 | Computers & Internet

2 Answers

Purchased a new Dell Inspiron 6000 (9 cell) battery

You just want to refresh battery from the BIOS. There problem will be solve

Mar 15, 2010 | Dell Inspiron 6000 Notebook

2 Answers

Laptop computer won't turn on...

this is ur battery problem so just get ur baterry cheked

Jun 25, 2009 | HP Compaq Evo n610c Notebook

1 Answer

Toshiba satellite m35 power issues

Hi !
While power off, disconnect the power adaptor.
Take off battery.

Plug the power adaptor back and try to start !
Is it running?

If yes, than the power adaptor is OK.

Now shut down and disconnect the power adaptor.
Put back your battery and start!
Leave it untill you 'empty' the battery.
Do not start your laptop.

Plug the power adaptor and do not start your laptop yet.
Is there a led idicator showing that the battery is charging ?
Does it shows when the battery is full charged (e.g. red/yellow=charging, to green/off charged)?
If not, leave it for at least 3 hours. After that, start your laptop (adaptor is plugged) and see if you still have an icon saying charging 99%.

If that is the case, then something is wrong with the battery.

Check your warranty, and replace it.
DO NOT OPEN the battery - nothing interesting you will find inside - nothing you can do !


Mar 28, 2009 | Toshiba Satellite M35-S456 Notebook

1 Answer

HP Laptop Seem to Charge but Wont Turn On

When you plugged the power cord back in did the green light on the power cord battery light up. How long have you had the cord. Make sure the power cord is working properly.

Jan 03, 2009 | HP Compaq Presario C304NR Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

1,894 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts


Level 3 Expert

13434 Answers


Level 3 Expert

85239 Answers

Brad Brown

Level 3 Expert

18378 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides