Is there a generic replacement rack for microwave/convection oven jvm1490bd003 ? i can not believe GE wants 60-70$ for a simple rack!! robbery :(

Apparently the door is "no longer available," but feel free to e-Mail me at [email protected] if you need more free advice on microwave repair.

You do not have to remove the turn table, but I use the metal rack when cooking with convention.

Hi,

Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

Most rack support problems I have seen are from food splatter or grease getting around the support and even seeping behind it. Once it starts burining it must be replaced. It is really important to keep the area around them clean and dry and free from food splatter. A Microwave cannot tell what is on a plate or on the wall or rack support, and every food particle cooks each time the unit is run, until it turns to a carbon deposit and starts to attract the microwave energy and starts to ARC to that point.
Then it burns up the part it is arcing to. Have to replace support and scrub the area and inside of the cavity perfectly clean.

You should be able to contact GE Customer Service to see if they offer a "drop-in" replacement for this model.

GE Customer Service is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

You can find helpful exploded views and order parts by entering your model number here

If the holder cannot be twisted & pulled from inside the cooking cavity, it may have a lock inside the oven.

If that's the case, it will require you to remove the oven from the wall and remove the outer cover.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

magnetron may be defective . replace d magnetron

You have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

The problem that you are having is that the magnetron inside the microwave is shorting out to ground and it will find the shortest path to reach whatever has metal in it. Replacing the magnetron will solve your problem altogether and you need not do anything else different and continue using your metal racks.

Sonja, I'm not sure what hinges you're speaking about. If you are referring to the bumpers on the ends of the wire racks that are used for convection...move the racks away from the wall. Generally, you should not have anything metal in the unit when it is just microwaving....they are for convection use. You will not start a fire but you will shorten the life of the magnetron if you continue to allow the sparking condition.