Question about HP DeskJet 3325 InkJet Printer
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Posted on Jan 25, 2013
The flashing error code that indicates a jammed printer is the digital-age equivalent of a flat tire. Sooner or later it happens to everyone, so you'd better know how to get things moving again if you want to finish your print job.
Difficulty: Moderate Steps
1 Step One Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
2Step Two Turn off the printer.
3Step Three Remove any paper trays. Inspect them for wrinkled or damaged paper.
4Step Four Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
5Step Five If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
6Step Six Click to enlargeIf you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. SEE PICS http://www.imagehost.ro/pict/0104361047293b9a4006c.jpg
7Step Seven Click to enlargeIf the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.SEE PICS http://www.imagehost.ro/pict/0104365847293bcaa9870.jpg
8Step Eight Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
9Step Nine If the printer paper jam message still appears, then there is still some paper in the printer.
Reinspect the paper path.
Posted on Nov 02, 2007
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