Shredder clicks but doesnt move

If the motor is spinning, it's probable broken teeth on the drive gear. The drive gears are usually the first thing to break on a shredder.
If the motor doesn't spin. The paper may be clogged in the grinder claws. You may have to turn the shredder over (after you remove the power cable from the wall outlet). Then remove the papers from underneath.
Hope this helps.

Automatic trans? Check your fluid, could be low. Check with engine warmed on and on a level surface, engine running.

Unfortunately if the motor is running but the shredder wheels are not moving you have probably stripped or broken a gear. Most of the time I have had trouble finding new gears for any brand of shredder unless it is a high dollar model. You might be better off buying a new shredder than trying to fix this one.

A gear is probably stripped. Fellowes sells gears for some of their shredders, but gear replacement is a messy job! Oiling it will not usually fix the problem; you need to contact Fellowes directly.

Dear Bruce,
Here is some generic information about shredders that may help you.
Most of the shredders have a micro switch that senses if the paper has been introduced to the shredding slot.
These micro switches are activated by a little arm/leveler that touches the paper and activates de contact inside the shredder housing.
While disconnected from the power, try to check if the switch is working properly. Check if you can hear a "click noise" while moving it back and forth by using a paper clip. When this sensor arm is broken, the device will not operate since it does not detect the presence of a paper sheet to be shredded.
Make sure your power is on (not only connected to the wall - but check if there is any indicator in the shredder). If the arm is not broken and you still hear the click noise indicating the micro switch is being activated, then your problem could still be the power since there is not LED indicator in the panel of this device.
If this does not solve your investigation process, please make sure your power cord is fine. Otherwise, it would be an internal electric problem in the device.
One additional possibility (since I have no further details from you) is that the device is on, you can hear the motor running but the gears that move the shredder blades are broken (that has happened to my device).
I hope this gives you some light in further investigating your problem.
Good luck!
RC

you have some teeth missing off of one of the gears, most likely the dual gear thats driven by the motor.

razors

Andrew,
You have done all the right troubleshooting.

I would say the circuit board is toast.

Does it reverse? Can you hear any motor noise? If it does then try cleaning the upper and lower sensors with cotton swab. If it does not reverse, then remove the top and check for jams or broken gears.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

1. Remove Shredder from paper catcher bin
2. Remove shredder cover from shredding mechanism assemble (approx. 6 screws on bottom of cover)
3. Separate shredding mechanism from bottom cover (may have disconnect circuit board from assembly and other wiring from switches , sensors, etc,)
4. Remove motor gear cover (approx. 4 screws)
5. Separate shedder main drive gear from motor step up gear by pulling gear out
6. Turn shredder mechanism up side down to access the cutting blades
7. Use an adjustable wrench to turn the main drive gear to see stuck paper
8. Use a needle noise pliers to remove paper shreds
9. Repeat step 7 and 8 until all shreds are remove and cutting mechanism move smoothly
10. Reassembly before testing shredder
11. If you remove only some of the shreds, the motor may seize up and strip the plastic gears from step up gear.

From the sound from your description, it is Probably a cracked gear or a worn bushing.

To get a better idea, you would have to take it apart to see what is going on inside.
Good luck