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Norton 360 Hi i have norton 360 installed on my computer put the live update  reads "live update failed could not connect to the server" my server is fine what do I do . thanks t

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arben pllana

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If u use proxy u cant connect to the server

or ur product key is out of date

Posted on Nov 02, 2007

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Trojan Win32 came to my Pan Drive from computer and Avira is not capable to delete this type of virus. Please scan and remove from my Pan drive and PC with a Good / high powered anti virus. Anti virus...


This can be resolved by installing and scanning the computer using Norton 360.

Click here to download Norton 360 version 3.0

After downloading Norton 360 double click on the installation file and follow on screen instruction to install the file.
Click on skip if it ask for product key.
After installing Norton 360 open Norton 360 and click on live Update to download latest virus definition on to your computer. This will helps norton to find and heal the up to date virus.

After running live update perform complete system scan using Norton.

Note:
  • Uninstall existing Antivirus on your computer before installing Norton 360.
  • Your system performance will be little low for about 7 to 10 days after installing Norton, after this period it will become Normal.
  • This is trial version which will provide you 30 days validity but even 1 year subscription does the same task. You can install whatever antivirus if you wish to switch over.

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Do not have a norton 360 icon on desktop only have norton internet secuirty or symantec live update which will not do anything when clicked on ( norton 360 not working on this computer )


Did you purchase the 360 program if so sometimes after you install it wont automatically place an icon on the desktop if you fail to check the little box during installation. If you have purchased it you can locate it in the start menu. Locate the folder and right click to pin a shortcut to the desktop.

Mar 23, 2010 | HP Pavilion dv6000z Notebook

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Automatic update cancles


Hi. Norton can be finnicky at times. I had trouble a few days ago trying to update mine. Gave up one day and the next day it was fine. If you have been unsuccessful for a couple days then I would use the online help (chat) from Symantec. It is very good and is free for 360 users. Access it from the help menu.

If that is not satisfactory, you may have to uninstall and reinstall the product. You will need to be registered at Symantec and have the CD Key. If you choose this you should use the Norton Removal Tool found at:

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Select your product. Save the file to your desktop. When the download finishes, run the program. Then reinstall the original program, and run Live Update first thing after verifying your subscription.

Thanks for using Fixya.

Sep 24, 2009 | Symantec Norton 360 Version 2.0 for PC

2 Answers

Update not downloading


hi, this is common problem with norton. It must be showing live update failed. There is nothing wrong with norton ( u must have registered on the norton site). This problem is caused due to internet connectivity, you should have broadband connection, in order to download updates. The only cause is poor internet connectivity as updates are big in size to be downloaded, they need fast internet connection (especially in case of norton).

Or you can take it to the shop from here you have purchased norton, they will update in less than half an hour with a legitimate charge.

Try it!!!!!

Sep 20, 2009 | Symantec Norton 360 Full Version for PC...

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Norton 360 2 and ExplorerPlus


what is the only thing that you have to do is just go head clear the temporary internet files and temporary files and run the disk cleanup
after that please go ahead and run the liveupdate it will get the patch file from the symantec server

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Norton live update


it should list an error when live update fails if so can u put this in.

Sep 11, 2008 | Computers & Internet

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My computer has run slow and I cannot download programs or updates from the internet since I removed my Norton's System Works several weeks ago. I installed the 2008 Norton's 360 and it does not help. I...


Might seem silly but easiest way out is to reinstall windows and do not use Norton find another anti virus etc.as you can spend hours trying to find a solution

Jul 13, 2008 | Computers & Internet

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

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1 Answer

PC Security not able to be secured


Call Norton, they are the only ones who can help you.

Sep 30, 2007 | Symantec Norton AntiVirus 2004 - (Open...

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