Motorola bluetooth manual for S11-HD

Hello Sandy Mayhew,

To connect your S11-FLEX HD with other devices follow the steps below:
1. Turn Bluetooth on for your other device. (phone, computer, etc.)
2. Turn headset on. (Please ensure device is charged)
3. Enter passcode, if prompted, on your other device. Passcode is 0000
4. When complete headset will say "Device 1 connected".

If an error is displayed, you can reset the settings to factory: press and hold the Power & MFB buttons together, then select Reset headset and try again.

Regards,
Lester S.
Motorola support

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Mark
Motorola Support

Motorola Support Find Answers Motorola Mobility Inc

Mark
Motorola Support

How do connect my S11 FLEX HD to other devices Ensure you know how to have your iPhone search for devices after you get S11-hd in pairing mode.

Hi Jeremiah,
I have this manual for you for your s11 hd headset.
https://motorola-global-portal.custhelp.com/ci/fattach/get/530692/1351281592/redirect/1/session/L2F2LzEvdGltZS8xMzk5NTcyNDcwL3NpZC9ZN2stOE1UbA==/filename/S11_SGS_ENSPFR_68017259001A.pdf

http://www.instructables.com/id/Motorola-S11-HD-Flex-Not-Charging-Or-Red-LED-Flash/

Tried the knife, made it 10% better but no wax to clean, bc a small rubber circle is under the net... 3 good hard plucks made mine work again. Don't be afraid to pluck it hard, I tried it before softer, which didn't work initially. Reassemble, twist it's neck counter clockwise (right ear) and pluck HARD.

If still within one year of purchase with proof of purchase , give us a call. We'll replace it. CONTACT US

Motorola Support

Hold the power button down approx.
6 seconds until the blue indicator light turns on and remains
steadily lit. (The light will flash while you
hold the Call button.)
If the indicator light is flashing or does not
remain steadily lit, turn off the headset and
repeat step 1.


Go to your cell phone after you've done the above directions and:
Select (Menu) > Settings > Connection >
Bluetooth Link > Handsfree > Look for Devices.
The phone lists all Bluetooth devices it finds.
Select Motorola H500.
Press OK or Yes to pair (link) the handsfree
device.
Enter the passkey 0000 and press OK.
Note: Passkey cannot be changed
from 0000.

I hope this helps anyone else who's having a problem pairing their Motorola H500 Bluetooth headset :)!!! I just got mine to work w/ the same info!!!
-Rebecca :)

1. Make sure your phone's bluetooth is on.
   
2. Go to MENU > SETTINGS > CONNECTION > BLUETOOTH LINK > SETUP.
   
3. Scroll to power then press change.
   
4. Scroll to ON the press select to turn on the bluetooth feature. Bluetooth feature remains ON until it is turned off.
5. With the headset power off, press and hold the CALL button for 6-10 seconds until the blue light indicator turns on and remains steadily lit. If it does not stay lit, turn off the headset. To turn it off, press and hold CALL button until blue light stops.
6. While holding the CALL button on the headset, on your phone select MENU > SETTINGS > CONNECTION > BLUETOOTH LINK > HANDS-FREE > LOOK FOR DEVICES. The phone lists all bluetooth devices it finds.
   
7. Select Motorola H500.
   
8. Press OK or YES to pair the headset with your phone.
9. Enter the passkey 0000.
   
10. Press OK.