Question about KitchenAid Architect Series KEBC107KSS Electric Single Oven

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OVEN will not heat

I have a single OVEN KitchenAid Architect Series KEBC107KSS. Recently, after my wife used the self cleaning cycle, the oven quit heating. Everything else works. The control panel beeps normally and the proper indicators and lights light up when the functions are pushed. The convection fan in the back wall of the oven turns. But, we cannot get any heat. I suspect a sensor or thermostat of some type. Any suggestions on where to trouble shoot?

Posted by KayakMan on

  • 40 more comments 
  • doodal Nov 04, 2007

    We have a KithchenAid Superba model # KEBC107KSSO, oven that has the same problem. The oven is five years old, my wife cleaned the oven for the first time and eveything works, but will not heat.

    Blake Lawing

  • Anonymous Nov 12, 2007

    Same problem here. We have a year old KEBC107KSS05, which functioned properly, including cleaning 4-5 times, while under warranty. Last week, after cleaning, this problem occurred. The manufacturer seems to have the problem fixed well enough to get through the one year warranty period.

  • Anonymous Nov 26, 2007

    After using the self cleaning feature my oven won't heat up.

  • Anonymous Dec 07, 2007

    I have a KitchenAid Architect Series KEBC107KSS, same exact problem. After using the self cleaning feature for the second or third time, the oven will not heat. All the electrical panels seem to be operating. Since it is 1 and 1/2 years old it is out of warranty. I will have to pick up the service charges and KitchenAid claims that they will pick up certain parts. How can we fix this ourselves?

    Left in the cold

  • overload1006 Dec 07, 2007

    KitchenAid oven won't heat after using the self cleaning feature. Oven is only 1and 1/2 years old. Supposed-idly not covered under warranty anymore.

  • Anonymous Dec 28, 2007

    I have a Single Oven that will not heat no matter how I tried to light it. I lost the manual the no. on my receipt is whirlpol nwf30945rs.

  • Anonymous Jan 04, 2008

    I have the same problem - it occurred twice under the 1st years warranty. So on the last trip, I had the warranty renewed for 2 years.



    The repairman told me to have holes drilled in the cabinet around the built in oven - so I did, to open all cabinet doors while cleaning, and put a fan blowing in. Now I am running a test. I will see what happens. [email protected]

  • Anonymous Jan 06, 2008

    I wish we had searched for problems before buying this oven. I just cleaned it for the first time, and have the exact same problem. No heat, but everything else works. Sounds like I'll have to call a repair man on Monday.



    I wonder how many other people who haven't gone on line have the same problem.

  • elaineinPC Feb 20, 2008

    I have the KitchenAid Superba single oven. I've already replaced the thermostat after using the self clean. That repair man said "it may or may not happen again." I just self cleaned again, and the same thing happened. This time, the repair man was more knowledgeable. He said he contacted the local Whirlpool rep who had a kit to fix the problem. It would cost me $370 for the kit and labor. I'm trying to get through to KitchenAid for them to pay for the kit, since its their defect. When I called KitchenAid HQ they said they have no record of the self clean/heating being a problem, and couldn't find the kit. So much for Quality and Service. I need to contact a higher authority.

  • flamejazz Feb 22, 2008

    Just cleaned my oven for the first time time and now it won't heat. Nice ? to know I'm not alone. I'll be calling a repairman tomorrow.

  • elaineinPC Feb 25, 2008

    I contaced the Whirlpool CEO and VP North America via e-mail. Voila! They are sending the parts and are sending out an authorized repair service. They said its not a recall, because its not a widespread problem. But, it does happen. Sometimes its the oven, sometimes its the insulation/cabinetry. I'm just glad its getting fixed... free of charge this time.

  • Jackie Z Mar 24, 2008

    I have cleaned my Kitchenaid electric oven model KEBC177KSS05 three times since April 2007 (when it was purchased) and every time I've had to call Kitcheaid customer service for repair because it will no longer heat after the cleaning cycle is complete. I've just written them asking for the oven to be replaced as I believe it is a lemon. I don't feel they will repalce it and will be forced to purchase an extended warrenty to avoid costly repairs because I know it will happen again after the original warranty expires. The inconveninece of not having the oven for family dinners (Thanksgiving 07 and Easter 08) is very frustrating, not to mention all the time required to call and schedule a repair then take half a day off work while the repair is made.

  • Anonymous Mar 30, 2008

    Oven will not heat after self cleaning function is used.

  • dorians Apr 09, 2008

    I put my oven through the self-clean cycle for 2:30 hours and now it won't heat - when i called the dealer and Whirlpool service to tell them it seems to be a widepsread issue with these ovens they told me not to "jump to conclusions." My model is a built in wall oven.

  • Anonymous Apr 12, 2008

    We have the same issue.  We are having it fixed by a repair person.  You think they would have a recall or something. 

  • diver80 Apr 19, 2008

    Slow to heat up- KEBC107KSS0 KITCHEN AID SUPERBA, it does reach cooking temp but it takes such a long time. Does anyone have the same issue? 

  • Anonymous May 21, 2008

    Well, I thought I was alone, but it looks like Kitchen Aide needs to do a RECALL regarding their self cleaning ovens.  I am surprised I was not notified about the oven not working after using the self cleaning cycle.  I cleaned the oven three weeks ago and came home to bake a pizza.  Guess what?  The darn thing did not heat!!!  I stayed there trying every option to get heat and to no avail...it never did!!!  So, enter the Internet ( a wonderful thing when you need to check on a product).  I can't believe all of the complaints.  I will call Kitchen Aide in the morning.  My oven is still under warranty for PARTS only.  I will fight them to pick up the labor charges as well. If they don't, I'll take them to court and print out all of the Internet complaints.  Thanks for posting your comments.  I really appreciate it.  Now, I have something to go on.

  • Anonymous Jun 12, 2008

    Has anyone had any success with a recall order????


  • Anonymous Jun 18, 2008

    first time after we used selfcleaning oven quit to work. everything else is working fine

  • Anonymous Jul 12, 2008

    I too am in the middle of the same problem. I used the self cleaning feature one time and tried to use the oven afterwards...no heat. I am now without an oven as I wait for the service company to get a thermal fuse which hopefully will solve the problem, $200 later. Kitchenaid really needs to address this problem or I and everyone else I tell about this mess will never buy another Kitchenaid product.

  • fleaf2 Sep 23, 2008

    Same issue. Turned the self cleaning on; after that no heat. Unit was still under warranty so thankfully there was no charge. Same model KEBC107KSS05.

  • rickymcg Sep 28, 2008

    same issue as others - not heating after running the self clean cycle.



    I read somewhere that the thermal fuse can be checked ( open or closed circuit). Which should it be if the fuse is kaputt?

  • lydster419 Oct 21, 2008



    I'm having the same problem of the oven not heating after the clean cycle has been on...I say we push Kitchen-aid to recall this oven!

  • nbcs1 Nov 04, 2008

    We have had the same problem every time we try to have the oven self-clean. KitchenAid offered 50% discount on the part (probably around $30 or $40) or 20% off a NEW oven (which costs around $1700 or so), but takes no responsibility for the manufacturing defect. If we all band together and get a good lawyer, we can initiate a class action law suit that will force KitchenAid to accept responsibility and fix the recurring problem once and for all, not only for us, but for the many others out there who have not complained in this forum. Email me at [email protected] if you are interested.

  • slave2a3 Nov 09, 2008

    Same problem -- no heat after a self-clean cycle, although I suppose we were lucky and it happened after the 4th time using the self-clean cycle. Appreciate the link for the part to fix! Will save us a bundle not having to call a repairman. Wish Whirlpool would take responsibility, though, since this seems to be happening a lot to just about everyone with this oven.

  • wad1122 Nov 11, 2008

    on halloween with 3o folks coming over, my wife used the self clean that day. Same results no heat.

  • rsankar Nov 12, 2008

    I also have the KitchenAid Superba built-in convection ovens. Thermo fuse blew the first time I used the self clean feature. The part is a special order and will take several weeks to get. I will be bridging the fuse with a piece of wire. I also have looked into finding a dryer or dishwasher thermal fuse as a replacement. Apparently, the OEM fuse goes after 130°C. I will try and look for one around 160°C to replace it. I have not heard of any upgrade suggestions whether it be the fan or the thermostat which is may be causing the issue.

  • qtip59 Nov 27, 2008

    Here we are, Thanksgiving day, and I have the same problem with my Kitchenaid convection oven Model # KEBC177KSS03. Used the self-clean feature yesterday, now today, everything seems to be working (light, displays, fan, etc.) but no heat. Have tried turning the breaker off & on. Nothing. Nada. No turkey for us today...

  • Anonymous Dec 04, 2008

    Hi. Oven not working at all. I need to replace the Thermo Fuse. I cannot find it anywhere. I have a Defy normal stove/oven 631T. Can you tell me where to find it?

  • Anonymous Dec 06, 2008

    Pretty much exactly what the original poster said. No heat after self-cleaning cycle.

  • karenandkids Jan 13, 2009

    Every time I use the Self Clean the thermostat blows and I can't use my oven. It is no longer under warranty. I've had to replace it 4 times already. Do I give up? I could have bought a new oven with the price of repair. I guess I'll be scrubbing the inside my self, a $50 clean job isn't worth it. This should have been recalled, after seeing how many people have the exact same problem.

  • Tammy McIntyre Beckwith

    I am shocked at all of these threads...and nothing from Kitchenaid. I
    too have the Model KEBC107KSS and have had it for 5 years - last month
    (Dec. 9, 2008). We thankfully purchased an extended warranty plan and
    so each time (4 times) this particular instance happened they (store we
    purchased item from) sent out a repairman to get it fixed - no cost to
    us. Now a month after our warranty expires we did a 'self-clean' and
    BAM no more heat. The store said that we should try to contact
    Kitchenaid - but when I did they refused to admit that there was an
    issue and said, 'since your appliance is so old there is nothing we can
    do but offer you a 15% discount on the purchase of a new item." are you
    kidding me? 'so old'???? I didn't realize that 5 years was old for an
    appliance! Needless to say, we are back to square one - no oven, no
    warranty - and a repairman scheduled to come and fix. I am hoping that
    we can try Joed5555's fix and not have to pay the money for someone to
    come out. What happened to Customer Service?

  • johnnyredsan Jan 14, 2009

    Same problem, fixed by Kitchenaid under warranty the first time, now I'm out of warranty and they told me to "Have a nice day!". They wouldn't help me on the part or anything, and this was talking to a manager. Picked up the part locally which apparently has a new part number now - hopefully it works better. Part number used to be 4452223 and is now 9759242. Cost me $62 CAD. I will never buy another Kitchenaid product. Their service was terrible and rude. I had much better service with my cheapo Fridgedair appliances in my last house. I'm going to try to fix it tonight. Thanks everyone for posting, it really is a great help. John

  • Anonymous Feb 23, 2009

    Wish I read this before I replaced the element and the oven thermo-sensor. I have the same exact problem on a KEBC107KSS0. I'm going to remove the oven from the wall tonight and check the thermo fuse.

    Anyone have a source for P/N 0759242?


  • Carignan Maurice Mar 20, 2009



    I'm having the same problem of the oven not heating after the clean
    cycle has been on...I say we push Kitchen-aid to recall this oven!

  • jrhaddad Apr 01, 2009

    I also have the same problem. This is the second time the fuse goes dead. Today, a repair man came. He told me I should make more clearance behind the oven to help. Of course I followed KitchenAids instructions when I installed and even added an extra safety inch.



    I refused to pay the repair man. He did not insist, saying he understands me. He is not working for KitchenAid (which is in fact Whirlpool) as they are all independant contractors on Whirlpool call list.



    More to come.





    Jean-Robert

  • Anonymous Apr 14, 2009

    KitchenAid Architect Series KEBC107KSS Electric Single Oven

    Unfortunately, I have the same problem - no heat after running the self cleaning function. This happens everytime I use self clean. The oven is still on warranty, but I am also going to contact Kitchenaid to see what they are going to do. This is unacceptable.

  • Anonymous Apr 24, 2009

    Same old story....used the self-cleaning oven...BAM! Repairman said the thermofuses were designed to work at sea-level. Ovens that go to higher elevations do this. He repairs a lot of them, not just Kitchen Aid.

  • psgriggs May 11, 2010

    what are the steps to replacing the thermostat on the KA KEBC107KSS05

  • Sherrie Kasper
    Sherrie Kasper Dec 02, 2013

    I have a KEBC147 that is only a few months old-- I used the self cleaning function yesterday and tonight - no heat at all -- how did you fix the problem

  • Anonymous Mar 21, 2014

    Type :TQ56E4022E3400
    SN:00633084062637880051

    Thermostat not working oven t type:TQ56E4022
    E3400

    SN:00633084062637880051

    :-)

  • Anonymous Mar 23, 2014

    After cleaning cycle won't heat up

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10 Answers

Anonymous

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After reading the above, here is how I fixed my KEBS177DSS9
I pulled out the wall oven from the cabnet. Took off the back tin panel about 10 tin screws. Follow the wire from both heating elements. They are both connected to a thermo fuse. When using the self clean feature this fuse protects the oven from over heating and starting a fire. I put a jumper wire from the hot lead on the left and connected it to the 2 leads on the right side. I turned the power back on and turn the oven on to bake at 350 degrees. Yep It worked like a charm. I bypassed the thermal fuse and used the oven, until the new thermal fuse was ordered. If you have any questions about this fix email me at [email protected] Good luck

Posted on Dec 24, 2007

  • MNOkiedokie Dec 17, 2010

    THANK YOU!!! I will tell my husband when he gets home. It is almost Xmas and I need to get baking-No thanks to KitchenAid.

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I have the KA wall oven, model #, KEBC107SS, one yea old, and quits working after everytime I use the self clean feature. Mine is under warranty and is being replaced, hopefully by the warranty company, however, I have done a lot of online research and found that hundreds of people have had this problem with KA ovens, and KA has hung them out to dry, and refused to admitt there's a problem, and leaves customers with an oven that they can't clean. This is completely unacceptable.

Any Canadians here who'd like to help me fight this corporate giant and stop them from abusing consumers this way, please contact me via email.

Also, anyone know if there is a KA model of wall oven on the market that does not have this problem?

Thanks
Mink

Posted on Nov 12, 2007

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I have the same model, 3 yrs old, and the exact same thing happened. KitchenAid made the appointment with a repair company and when the tech came out the first thing he said was "you can never use the self cleaning cycle because this always happens.' He replaced the thermal fuse thermostat and said that a lot of times the digital panel will go out and that will cost around $400. The cost of the thermal part was $80 plus his $90 labor charge. I called Kitchen Aid back, and they swore they never heard this complaint...all you have to do is look on line to see it is a major complaint!

Posted on Nov 02, 2007

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I have a 4 year old Kitchenaid KEBC177 that lasted 5 cleaning cycles before the thermal fuse quit the night before Easter. Joed5555's fix worked in 10 minutes with a screw driver, 2 inches of high temp wire, two 1/4" spade connectors, and some vinyl electrical tape. The part looks like this:
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=266043
I'm going to stop by my local appliance parts store tomorrow and see if they have it in stock. MAKE SURE YOU TURN OFF THE POWER TO THE OVEN BEFORE WORKING ON IT!!

Posted on Mar 23, 2008

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Thanks to the info here, I grabbed a new thermosensor from the local parts shop ($30) and installed it myself on the weekend. The hardest part was pulling the oven out of the wall mount--the actual replacement was easy. The sensor is in the back, just above the convection fan. Thanks to all for accurate descriptions of the problem and solution. ( I can't say that it has increased my confidence in Whirlpool.)

Posted on Nov 20, 2007

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I had the same issue, the part itself is spec'd to 130c. The over is getting warmer than that during clean cycle and blowing hte part, its is clearly a design failure. I removed the part and hooked the wires together , placed a themal temp wand near it and saw temps in exxcess on the place where its mounted at 165c. this would pop the part every time.
I called kitchedaid and they were happy to send me a free part, and extend coverage for another year. bottom line is that the unit has issues and a classs action suit is needed.

Posted on Sep 29, 2009

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Had the same problem...oven won't heat after using self cleaning feature once. Called local parts shop and ordered Part #9759242. Part ordered, supposed to arrive in 1 day and cost $55. Parts person referred to this part as a TOD. Also told by parts company they have seen this problem before and recommend decreasing the time for self cleaning from default (3 hrs, I think) to 2-2 1/2 hrs. Apparently, the unit allows you to change this.

Posted on Dec 11, 2008

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I have the same model and have experienced the same problem. currently I have no useful oven and I am awaiting repairs !

Posted on May 27, 2008

  • Anonymous Dec 21, 2010

    Be sure guys to use part number# W10175596 (thermal fuse 140 degres). If you look by the model number they will give you Part # 9759242 (thermal fuse 130 degres) wich is not the good one. It is better to replace with W10175596. And also be sure that the internal fan is working properly (you will feel the heat at the bottom of the door). If it is not working properly the back of the oven will overheat and open the fuse. Hope that helps!!!

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Felix Gimbal

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The house we rent has the KEBC107KSSO and right after we moved in my wife cleaned the oven and the same thing happened. That was back in 2004. The owner of the house said they never used the cleaning function while they lived here and neither did other renters.....Boy did it need a cleaning!
But that's the deal....the cleaning function is so hot it will burn out the thermal fuse.
Sounds like a lemon to me Kitchen Aid.
Now i'm having a time of getting the bulbs out to replace them. The manual is totally inaccurate about how to do it.

Posted on Dec 16, 2007

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OUR OVEN IS KITCHEN AID MOD No KEBS208DSS6 IT HAS ONLY HAD THE SELF CLEANING OPERATED FOUR TIMES ONE OF THE THERMAL FUSES FAILED AND ALSO BURNT OUT THE CONTROL PANEL THIS HAPPENED MID NOV O8 WHIRLPOOL SAID THEY COULD NOT SUPPLY A NEW CONTROL PANEL UNTIL DEC 31st WHEN THAT DATE CAME ABOUT THEY THEN TOLD ME THAT IT WOULD BE MARCH 1st 09 THIS WILL MAKE IT NEARLY FOUR Mths THAT WE HAVE BEEN WITH OUT AN OVEN WHICH WE ARE USED TO USING EVERY DAY.WE HAVE NOT BEEN ABLE TO COOK OVER XMAS WE HAVE HAD TO CANCEL CELEBRATIONS FOR A LOT OF OCCASION'S. ALSO AT THE VERY BEGINNING AFTER THE SERVICE COMPANY TOLD OF THE DELAY WITH THE PART I TOOK IT UPON MYSELF TO FIND THE PART I FOUND THE PART IN SPARTANBURG ,AFTER PURCHASING IT MYSELF I CALLED THE SERVICE PEOPLE TO INSTALL IT GUESS WHAT THE PART WAS DEFECTIVE SO I CALLED THEM IT WAS THE ONLY ONE THEY HAD THEY ALSO TOLD ME THERE WAS NO REFUND ( $239.00 ) AND THAT THEY WOULD HAVE TO DO A WARRANTY CLAIM FOR ME SO I AM STUCK WITH DEALING WITH THEM . THEY HAVE IT ON BACK ORDER WITH KITCHEN AID.SO PEOPLE OUT THERE DO NOT BUY KITCHEN AID THEY DO NOT HAVE PARTS AVAILABLE AND BESIDES THEY REALLY DON'T CARE. I WONDER IF THEY WILL HAVE THE PART ON MAR 1st?

Posted on Feb 05, 2009

  • MNOkiedokie Dec 17, 2010

    Don't bother trying to reduce or vary the cleaning time. I always cleaned mine at 2.5 hrs then it finally died a week before Xmas. My husband is scrambling to jump the sensor that shut it down. Don't ever use the Self-Clean on your kitchenaid or unless you like to spend money over and over!

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Ron Coons

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SOURCE: OVEN will not heat

you need to remove the oven from the cabinet, the fuse is located on back wall about 6 inches down directly between broil element leads

Posted on Feb 24, 2008

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