Posted on Jun 18, 2009

Not scanning or copying when using the ADF on HP laserjet 3055

Using Windows XP professional
Printer: HP Laserjet 3055
Printer will scan and copy when using the flatbed. However, when using the ADF (automatic document feeder) the copier will not scan or copy the page(s).
When scanned selected printer is displaying: "Document Feeder Mispick. Reload" and a windows popup says
"The HP imaging device cound not be initialized. An error has occurred communicating with the device. Make sure that the device's power cord and cable are porpertl attached and plugged in. Refer to HP service....."
The windows popup is no help because the scan and copy works when document is just placed on the scanner.
ADF should be slowing down to scan the page however it drives the page through quickly. Is there a sensor in the ADF to detect the leading edge of the paper and if so is it easy to replace?

Thanks
Paul

1 Answer

Timothy Linde

Contributor 20 Answers
Posted on Jun 18, 2009

Timothy Linde

Contributor

Joined: Jun 18, 2009

Answers

Questions

Helped

13926

Points

Based on the assumption it's mechanically ok, check the cable connection between the document feeder and the base, if damaged or worked look it can cause errors. If it is a sensor error, check for a small bit of paper or even a staple from a prior jam.

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

0helpful

1answer

3055 glass

There is no need to change the mode. When the document is loaded on the document feeder, the screen displays "DOCUMENT LOADED" and shall copy or scan this document. To copy or scan from glass, DO NOT LOAD ANY DOCUMENT IN THE FEEDER. The printer will automatically copy / scan from glass.

Read full answer

May 10, 2013 • HP LaserJet 3055 All-In-One Printer

1helpful

1answer

My HP laserjet 3050 when i copy a page the paper prints black

Symptom: Black or Blank image while copying or scanning.
Part suspect rating: Scan head..70%
Scan head cable...25%
Formatter...5%
For tech guys only: Remove ADF unit from the printer, remove both side covers of adf, remove & replace scan head, check...
Replace scan head

Read full answer

Jul 21, 2012 • HP LaserJet 3050 All-In-One Printer

0helpful

1answer

I have hp laserjet 3055 , i have use xp , & installed driver. i want to save scan copy in pdf format, plz help

Use this freeware CutePDF.

Read full answer

Oct 06, 2010 • HP LaserJet 3055 All-In-One Printer

1helpful

1answer

HP 3055 All In One laserjet prints all black pages

Odds are that you have a bad toner cartridge; especially common when using remanufactured cartridges. (Staples, Corporate Express, etc.) Replace your cartridge with an OEM HP cartridge and you should be OK.

Read full answer

Feb 22, 2010 • HP LaserJet 3055 All-In-One Printer

0helpful

1answer

ADF feeds pages for scanning to computer, but not for coping. Message on control panel says to use the flat bed for copy

please check the paper size you have mentioned becoz of that only you got this type of problem

Read full answer

Aug 19, 2009 • HP LaserJet 3055 All-In-One Printer

2helpful

1answer

Hp laserjet 3055 - solid line down page when making copy through auto-feed. no line when copied from glass, no line on incoming faxes or scans. Help! How do I get rid of it???

this is very simple,just clean the glass stripe that is underneath the ADF (

Read full answer

Jul 30, 2009 • HP LaserJet 3055 All-In-One Printer

0helpful

2answers

Unable to scan on HP Laserjet 3055 on Windows XP

Sounds like a software issue - U might try contacting HP but do not hold your breath. If machine is out of warranty they want nothing to do with you and will refer you to some forum or whatever. Or they might tell you to get a new scanner compatible with a newer OS.

Read full answer

Jul 02, 2017 • HP LaserJet 3050 Printer

0helpful

1answer

When trying to copy papers do not feed but if you scan they will

HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam ISSUE: How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam SOLUTION:

Clear the jammed media from ADF (HP LaserJet 3050, 3050z).

Open the ADF cover plate.
Remove any jammed media with care.Take out the page gently. NOTE: Take care not to tear the paper.
Close the ADF cover plate.

Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).

Open the ADF cover plate. NOTE: Check whether all packaging straps inside the ADF are removed.
Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside.
Lift the green handle, and rotate the paper picker until it is opened.
Gently remove the page without tearing it.If you feel resistance, go to the next step.
Open the ADF cover plate, and loosen the media gently with both hands.
When the media are stopped, pull the media out gently along the shown direction.
Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055).
Pull down the green handle.
Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur.
Close the ADF cover plate.

Have a good day

Read full answer

Jun 22, 2009 • HP LaserJet 3055 All-In-One Printer

1helpful

1answer

Scanning on HP 3055 printer/scanner/fxx doesn't wrk with vista

I am unable to scan in pdf format under vista window

Read full answer

Mar 13, 2009 • HP LaserJet 3055 All-In-One Printer

2helpful

2answers

HP 3055 printing black lines when using collate feature to copy

All you need to do is to clean the small wide glass (that at the LEFT of the main flat big class). The Auto Document Feeder (ADF) specifically uses this glass to scan for copy (and fax). When it is dirty (such as small dirt or particles on the surface which is easy to gain in long run), it will create thin vertical line(s) as the result.

Read full answer

Jan 28, 2009 • HP LaserJet 3055 All-In-One Printer

Not finding what you are looking for?

View Most Popular

LaserJet 3055 All-In-One Printer

Office Equipment & Supplies

3055 glass

HP LaserJet 3055 All-In-One Printer

1,001 views

Ask a Question

Usually answered in minutes!

Check Out the Latest Printers Report

View all Fixya Reports

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Have a manual for HP LaserJet 3055 All-In-One Printer? Or just drag it here!

Related Topics:

Not scanning or copying when using the ADF on HP laserjet 3055