HP C5180 error messsage Oxc19a0024 will not print. what to do.

Ok this is a old postint but you may come back to see it or it may be handy for some one elles.
Solution 1:

1. Turn off power and unplug from power source.
2. Open right side of printer.
3. Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4. Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5. Unplug power source.
6. Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7. Plug in power source and turn printer on.

1. Turn off power and unplug from power source.
2. Open right side of printer (looking at the front).
3. Disconect,by pulling gently, the flat ribbon cable off the main circuit board that is the smaller of the two.
4. Plug in power source and turn printer on. Wait till you hear no more movement from inside from unit booting up.
5. Press both cancel and power button at the same time.
6. Message on printer screen will be, "Enter Special Key Combo".
7. Push keys; Left-Ok-Right.
8. When printer screen changes, scan through and look for "System Menu" and push "Ok"
9. Scan agan and look for "Clean Derivative" and push "Ok". Wait for 1 minute.
10. Scan agan and look for "Clean Firms" and push "Ok". Wait for 1 minute.
11. Press "Cancel" 4 times
12. Turn off power and unplug from power source. Wait for 2 minutes.
13. Reconect the flat ribbon cable by aligning and carefully pushing into the conector on the main circuit board.
14. Plug in power source,and turn on power.
15. When printer boots up, answer the questions on the printer screen for your area.
16. The printer will cycle the ink from the cartridges to the print head and back.
17. All the best: Pineworks