Question about Nikon Coolpix 5400 Digital Camera

1 Answer

Lens failure Lens does not retract properly and does not reach full zoom.It states lens error. Is it fixable ?

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  • Anonymous Jan 06, 2008

    Same problem. It can be fixed for about $200.00

    Nikon cameras are a piece of junk. A lot of users have the same issue. Nikon will not do anything about the poor design. So I bought a camera that shoot
    s a lot faster for under $200.00. I will never buy a Nikon product again.

  • Anonymous Jan 25, 2008

    my nikon 5400 has never been used it just says it has a lens problem

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1 Answer

dpbatista

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This happened to me last month. You can send it to Nikon for a free estimate on repairs. You only pay the shipping and they will ship it back to you if you decide not to fix it for free....only they don't tell you what is wrong with it. I suppose they don't want you to take it somewhere else to have it repaired for less money. It cost me 162.50 for a service B2...150.00 for the lens issue and 12.50 to ship it. Funny - they do charge you to ship it if you pay for them to repair it!!!

Posted on Apr 18, 2008

  • dpbatista Apr 18, 2008

    The web site is www.NikonUSA.com and the customer service phone number is 800-645-6678...they answer 24 hours. My lens is inverting now after being fixed about 6 weeks after fixing :( so, I suppose I will be contacting them as well. Best of luck to you.

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1 Answer

How can I rectify the "zoom error" message on screen - also the lens will not retract either


Hello

Unfortunately a "zoom error" message is not something that you will be able to fix. This error indicates a system failure (apparently your lens is damaged, since it will not retract) and requires the camera to be sent in for servicing and repair.

You may find it more cost effective to purchase a new camera as opposed to the repair price on your current camera.

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Have you tried spraying a can of compressed air into the lens assembly? All it takes is small piece of debris like a grain of sand to jam up the assembly.

Hope this helps

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Hi,

This indicate that there will be some problem with your camera Lens. Try to follow these steps to resolve the issue:-

1) Switch the camera OFF and then ON again. (May be your camera lens is struggling to extend)
2) Load new or fully charged batteries.

Else your device need service (repair)

Rating the solution is highly appreciated....Good Luck

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1 Answer

Hi, my zoom is stuck out and won't retract.


Your lens motor is most likely burnt out. The only way to continue taking pictures is push the lens in manually, You may have problems with the focus after doing this, so just turn the lens manually until you are zoomed in properly. If you have a warranty now is the time to use it.

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1 Answer

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1 Answer

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With Battery out try to pull the lens towards outside
Do that gently do Don't rip it off !!!
Probably you will hear a click sound and If you do,
than put the battery back turn on and you should be fine
Every case is different so of the lens is jammed this will help
If the lens assembly is damaged than the only way is to sell the rest of the camera for parts.

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This is a huge recurring problem with Canon cameras. check out this website-give it a minute to load. You will see literally thousands of people with the same experience.

http://e18.bitnet.cx/comments.php?full=1

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1 Answer

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