Question about Kodak EasyShare C875 Digital Camera

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Camera error # e45

When i turn my camera on, camera error # E45  ,  see user's guide  is displayed in the screen, and won't allow me to do anything

Posted by glass god on

  • 4 more comments 
  • Anonymous Mar 10, 2008


  • Anonymous Apr 08, 2008

    when ı open my camera "camera error # e45"message display screen.Fault message is not clear.

  • princess17 Jun 03, 2008

    When I try to turn the camera on the warning pops up on the screen E 45? I do not know why? Do i need to put new batteries in it?

  • face123 Jul 08, 2008

    when i turn on my camera, error #E45 see users guide is all that is displayed for about a second then the camera turns off again, and the zoom lens remains closed the whole time as well.

  • taytay922941 Sep 24, 2008

    when i turn on the camera "camera erro E45" "see owners manual" shows up what do i do?

  • Anonymous Mar 19, 2014

    camera turns on but #E45 error comes up then shuts down.



13 Answers


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If it is under warranty i advice you give it for service as this is a pretty complicated procedure to get it fixed.
This error is caused due to the failure of lens alignment system.Try following the procedure below..
it may be the lens contacts or grit in the gears
open it up on the side of the lens you will see a row of thin gold coloured contacts that report the lens position back to the cpu sometimes these get dirty or bent.on the side of the lens is a motor, look where the gear meets the lens and use a pin to flip out any grit that is stuck in the teeth.
Its very unlikely the lens is "out of alignment" this just cant happen unless its been dropped or bashed, in which case it may be broken.
Also i have heard some people bashing the camera a couple of times to get it working..
hold the camera and bash the edge next to the lens against the palm of you hand as hard as you can, one I did have to get a little more medieval on and bashed aginst a bit of carpet on the bench.. but it worked... might be worth a go if the next step is the bin...

Posted on Nov 01, 2007

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  • eagle338
    eagle338 Apr 12, 2008

    well well... Thats interesting.. I never knew there are so many accurate whacking specialists out there! Since there are far too many response to this solution.. I would suggest that anyone who have problems with this cam.. mail to [email protected]. And jojojo thanks for the beer:)(i don't drink though)..



  • eagle338
    eagle338 Nov 25, 2008

    Ok dudes contact me at my profile if anyone has a problem with your cam.. This thread is getting bigger and bigger with time!

  • bienymal
    bienymal Mar 28, 2013

    I was ready to trow the camara when I tryed your solution and hitting it worked just fine and it started working again, Thanks!




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Thanks so much for your help. I took out the batteries
and memory card, and beat the camera. The camera worked
the first time I turned it on after that. I'm so glad!!!
I definitely need my camera this time of year.
Thanks again, this is was very, very useful help!!!!!!!!!!!!!!!!

Posted on Dec 15, 2007



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After not haveing a camera for 3 months, I bashed away and my camera works. Thanks so much for this solution! I will say I had to hit it much harder than I thought I would! But it works great. Now I don't have to buy a new camera to capture my daughter's first Christmas.

Posted on Dec 22, 2008


Wow, I am amazed! I just hit my hand against it and it worked. A little noisier than usual, but it works!
Thanks my husband needs it for business and I am the one it jammed up on. You saved the day and maybe my marriage.

Posted on Sep 11, 2008


I found a C875 from thrift store and it had E45. Banging did not work, as the telescoping lens was jammed in tight. I disassembled the lens and found tiny pins that ride in the cam slots for positioning the lens elements. I pulled and extracted the pins with Jewelers screwdrivers because the pins had been rotated and stuck between lens and cam slot barrels, causing the jam.

Posted on Aug 16, 2008


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Yeah, it worked for me too!

Posted on Jul 28, 2008


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I bashed it...and it worked!!!

Posted on May 03, 2008


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Eagle 338 - THANK YOU!!! I am 12,000 miles from home on a trip and the camera gave me the E45 message. I have been sad all day because Kodak's suggestion to mail it to them was not possible - and - I had only this camera along. It took a few bashes against my hand but it WORKS!!!!!!!! Thank you so much!! I'd buy you a beer (or 6) if you were here!!!!!

Posted on Mar 02, 2008


When all else fails hit it
It worked
Thank you

Posted on Jan 11, 2008


Can I just say to Eagle338, thank you for posting your solution. I got the same message and did a google search as well. Although I thought your suggestion was a little weird, i tried it and YIPPEEE!!
How cool is that?????
Thank you!

Posted on Dec 09, 2007


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I had the same problem...upon power up, the lens stopped just before fully open and error message E45 was displayed. After fiddling around with it myself (no luck), swapping and recharging batteiers (no use), trying to find the user manual (no chance), then doing a Google search...I found the FixYa site and the suggestion by eagle338 to just give it a "bash" next to the lens. PRESTO!! An early Christmas gift, and my camera works great. YOU GUYS ARE THE BEST!!!!!

Posted on Dec 02, 2007


Great it worked. tapping on my hand. thanks

Posted on Nov 16, 2007

Shirley Starke

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I just had the same problem. Gave it a light bash against the side of my hand, and the lens retracted. No more E45 - but now, when I turn it on, I get a flashing red light that goes off after a few seconds, and that is that! The batteries are freshly charged and work fine in my Canon A510.

I bought it on eBay from a seller who said it had no problems. At least, the lens is retracted so I can send it back for, I hope, a full refund. (It had better be - or bad feedback!)


Posted on Nov 24, 2009

  • Shirley Starke
    Shirley Starke Nov 24, 2009

    I had the problem too - the first time I tried a CX6330 I'd bought on eBay from a seller who said it was fine and had no problems. Hit it lightly against my hand, and it fixed the E45 message. However, now it will only flash a red light for a few seconds whenever I turn it on, then turn itself off. The batteries are freshly charged and work fine in my Canon A510.

    At least the lens retracts now, so I can send it back to the seller for what had better be a full refund!!



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Andrea Lock

  • 6831 Answers

SOURCE: camera error # e45


The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.


Posted on Dec 14, 2010

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Related Questions:

2 Answers

Como corregir un errror E45 en una kodak V570

The bad news is that this error means the lens alignment of your camera is messed up and it will take repair service to fix it. The cost of this might be equivalent to replacing the camera.


Jul 28, 2011 | Kodak EasyShare V570 Digital Camera

1 Answer

Camera error # 45

download the camera user guide and then solve your problem.
here is your link




May 11, 2011 | Kodak EasyShare V570 Digital Camera

1 Answer

When i swich on it says camera error ''E45 see users guide.

E45 error code indicates the lens of your camera is already defectived. You need to contact Kodak at 1 800 235 6325 ext 12. Your camera needs repair

Feb 03, 2010 | Kodak EasyShare Z700 Digital Camera

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I have kodak ls443 get error message camera error e45 and it says see users guide. i have looked in users guide but cannot find andy info re error e45


Firstly, at the link below you can download a updated softcopy of the manual for free.

As for the error code you are getting, "error 45" is a lens related problem of LS443.

If the lens is not stuck, you may try to download the firmware from the Kodak site and update the one in your camera.

As the lens is already stuck, there is no choice except to send the camera back to Kodak for servicing.

Hope this can steer you in the right direction.

Kind regards

Dec 23, 2009 | Kodak EasyShare LS443 Digital Camera

1 Answer

Error #E45

For this problem try the following:

Make sure that you are installing a fresh/ full charge battery
Remove the memory card and the battery
Clean the metal contacts on the battery using a clean cloth
Use the camera w/o the memory card
If problem still persist call the Tech Number

1800 235 6325 op 12 op 2

Hope this will help


Oct 02, 2009 | Kodak EasyShare V610 Digital Camera

1 Answer

Camera error # e45

Try your luck

I bought one yesterday new for 25 $, so ...............
Bit more plastic then the previous Kodak but 10+ megapixel and video and moving shot ok.

Rate me for a good advice

Nov 19, 2008 | Kodak EasyShare V530 Digital Camera

2 Answers

My camerais say error #e45

if you get this error message and it's telling you to see the user's guide - the user's guide will actually just tell you to do powercycle

with several powercycle (removing batt> putting it back in after 10 seconds> turn cam to auto) it may work again

if not, it needs repair

the user's guide doesn't have this defintion as it's an engineer code, only the repair center can determine or resolve

Feb 08, 2008 | Kodak EasyShare LS743 Digital Camera

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