You try to embroider and the thread gets stuck in the lower bobbin and you have to cut it out! And this is why I bought it to start with I have a home daycare and want to make bibs with the children's names on them etc. It puckers the cloth up all and all it just won't embroider! HELP I HAVE DONE EVERYTHING IT NEEDS TO BE FIXED OR RECALLED! OR GIVE US A SOLUTION TO THIS PROBLEM!
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The noise is because the machine is trying to raise or lower a needle and can't move. Several things to check. Did the needle break and jam in the bottom thread? Is the needle bent or jam? Did the thread jam in the bobbin area? I had a 'knot' of thread build up on the bottom and it hooked itself into the metal clip on the bobbin so that the needle couldn't raise. If thread jams in the bottom carefully cut the threads until you can free the hoop and material. Then check to make sure all pieces of thread and fuzz has been removed in the bobbin case. If it happens again check to see if the bobbin case or the throat plate is scratched or bent. If you are stitching Free Standing Lace on this machine or a piece with over 20,000 stitches I recommend starting with a new full bobbin and a new needle. As you get toward the bottom of the bobbin, thread seems to have a high likelihood of tangling or looping.
It's okay - it's supposed to do that! The Needle Down button has a different function when you are in Embroidery mode i.e. you have the emb. unit attached. It moves the emb. arm forward for two reasons: so you can cut top-side jump stitches more easily between colour changes (you touch the button again and the emb. arm returns to under the needle so you can finish the design); and secondly so you can "park" the embroidery unit when you are finished. You can then turn the machine off, remove the emb. unit and replace it in the carry case. If you DON'T do this, the emb. arm is not in the right position to fit into the moulded carry case properly.
The Broken Thread message usually means that it has started the colour, but the thread has been pulled down underneath instead of making nice locked stitches. Hold onto the thread end until the machine has stopped and beeped for you to cut the thread. This usually solves that problem. Sometimes the thread gets pulled out of your hand so just back up the stitches a few and start over, holding the thread more tightly. Don't tug on the thread - just keep a firm grip.
Designer 1s often cut the bobbin thread too short so that it can't make those nice locked stitches when it starts. You need to take off the hoop, open up the bobbin cover and use your stylus, the tip of a pair of scissors, tweezers (whatever is to hand) to pull the bobbin thread out a little. Instead of cutting it on the bobbin thread cutter, just let it hang outside by 1/8" or so. That way you can be sure there is enough bobbin thread available for the stitch to lock. Don't use the scissors button on the machine after every colour change. Sure, it makes for a tidier back of the embroidery with less work for you afterwards, but if it means you are taking the hoop and bobbin cover off after every colour change then it is not worth it in time-saving. If your machine is doing this - cutting the bobbin thread too short - mention it to your tech. when you machine goes in for its next service. He may be able to tweak the bobbin cutter so it does not cut so close.
This is sometimes caused by the upper thread not threaded correctly. You need to thread it first with the pressure foot in the up position. You need to "floss" the thread into the clear plastic guide as this is where the tension is. The tension should be set to E for embroidering. Also make sure you get the bobbin thread in the slot on the bobbin case. Also, lower your pressure foot before you begin embroidering. Hope this helps!
I have the same machine and love it. Sometimes if the thread is old that will happen to me. And also I spray the thread with static guard before i thread the machine in dry cold weather. Since you said you are an embroiderer I assume you are using the same weight thread top and bottom. The other thing that causes that on my machine is if there is a nick on the spool of thread I am using and the thread catches just a little as it comes off the spool. I use a fine nail file and smooth off the edge where the little v is to reattach the thread when you are finish using it. I never use them. You do sew a little and cut off the tail off the top thread before you let it go through the rest of design. I hope you have found the solution but I learned these tricks while having the same problem as you.
Could the little hook that is stuck over the bobbin area be the thread cutter? My thread cutter gets stuck there and I have to turn my machine off and then try to use the cutter to reset it to its "resting" position.
Try putting in new needles. Make sure they are in the proper position. There is a stopper which keeps the needle down far enough to make the right connection. Sometimes the needle stopper, after long use, moves up a little which prevents the needle from going low enough to pick up the bobbin thread. You could try lowering the needle just a little. Not to far, or it will break the needle. Sewing machines need a lot of oil. Not all at once but a drop or two after an hour of use. All lint needs to be removed from under and around the bobbin before it is oiled. Keeping the machine clean and oiled is the life of the machine.
Check your bobbin case. Thread the bobbin through your bobbin case while holding it in your left hand. Pull the thread with your right hand and feel if there is any resistance. If not, you need to adjust the tension on the bobbincase. Also check if a piece of thread or fluff did not get stuck between the tension blades on the bobbin case. If you are not sure how to adjust the tension on the bobbin case, ask your dealer to do it.