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The issue is with the flash capacitor inside witch controls the camera as welll as proveds eletricity to the flash bulb, you would need to have a camera shop take a look at that because of the voltage inside can cause injury.
Please follow the instructions given below 1. Turn OFF cam 2. Remove the battery or the power supply 3. Turn the switch to CAMERA for about 30 sec 4. Turn the switch to OFF 5. Install the battery or power supply 6. Turn the switch to MEMORY 7. Open the LCD cover and press the RESET button ( small inner button ) 8. You will be prompt to adjust date/time. Do it 9. Take some pictures
Second step: 1)at setup do a initialize. 2)go to flash function to turn off the flash (must do it fast,b4 the E91:01 appear,if not you need to reset it again ) by
now E91:01 will never appear.you can use it like normal,be sure not to
turn on your flash again or go to night mode.if not you need to perform
step 1 & 2 again.
When you switch it on the red led will light up but within 10 seconds it will flash and then a message on the screen will come on to tell you to reset then tell you "in service".
This will repeat itself forever to frustrate you no end but I have stumbled onto tricking it into working, ie get the led on without progressing to flash. Try switching it on and as soon the led comes on, switch it off, do this a few times, then leave the switch on and voila it might stay on like it did for me.
Just now I have ran it for an hour, switch it off then after 30 seconds turn it back on and it stays on.
I thick the reset button is all bull. Let me know how it all went or am I all bull for your NV-DS38.
The error 5 can mean that there is something blocking the flash from popping up. If it is up but still get the message then you need to check to see if the little black pin/stick that lets the camera know that the flash is up, is not stuck. With the flash up and pointed at you ( like you are going to take a picture of yourself) the pin is located on the right side close to the where the flash attaches to the camera. Yo should see a little pin sticking up. make sure that area is free of dust and /or debris. if it is not up then that is the problem. try to free it with out braking it or get it professionally repaired.
Had the same problem, turn on camera wait until power up is complete and turn it off again. Give lens area a firm hit and turn camera on error should be fixed. try several times as it may not work first time. This worked for me hope it helps