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When printing a color image, black is usually made by combining the other three colors (cyan/magenta/blue). Check the black ink tank, replace it if empty, try a cleaning cycle if not empty.
Make sure you have run a cleaning cycle before spending money replacing anything. Sometimes the print heads will get a little dry and a color or multiple colors will stop printing. Have you replaced the black cartridge recently? Make sure you have pulled all the tape off correctly. There is an air hole that needs to be opened usually under the tape that will prevent the ink from flowing out of the cartridge. Let us know what your results are after checking the cartridge and running a cleaning.
its not an ink problem but a mechanism problem many things can lead to this: say bad film, week rollers and etc so loos the nprinter n make sure all the mechanism are in place.
this should work for all 5500 hp printers
i hope this helps you out
richard from chicago
i just noticed you have the wrong cartage
you need hp 57 color
that will make all the difference :-)
HP Officejet 5500 series
All-in-One modelBlack cartridge Color cartridge
HP Officejet 5505
HP 56
HP 57
HP Officejet 5508
HP 56
HP 57
HP Officejet 5515
HP 56
HP 57
HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v
HP 56
HP 57
HP Officejet 5600 series
Replacing the print cartridges
Turn on the HP Officejet, and lift open the print-carriage access door.
The print carriage will move into the access area.
Figure 1: Opening the print-carriage access door
After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot.
Figure 2: Removing the print cartridgeNOTE:
It is normal to see ink buildup in the print cartridge slots.
Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab.
CAUTION:
Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles.
Figure 3: Removing the plastic tape
Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place.
CAUTION:
Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle.
Figure 4: Inserting the print cartridge
Close the print-carriage access door.
Aligning the print cartridges
The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
When the message displays, press OK .
The HP Officejet will print an alignment page.
Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
Press OK .
The HP Officejet will align the print cartridges and display Alignment Complete .
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