My shutter lens is open and when I try to turn on my camera the green light comes on for a few seconds, then the camera beeps and shuts down again. I have tried new batteries but no avail. Can you please offer any solution as to why this has happened.
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It sounds like the focus element inside the lens is stuck. This is usually either due to an impact knocking the elements out of alignment, or to sand/debris entering the focus motor's gear drive and preventing it from rotating. The buzzing sound you hear is the focus motor attempting to rotate, but buzzing up against some obstruction.
When the lens extends, you hear a buzzing sound, and then the lens retracts - this is usually the cause of the issue.
Unfortunately there is not much you can do externally to fix this problem. The camera will need to be taken apart and repaired by a professional or by the manufacturer.
Just had this happen to my L100. First, take out the battery and wait a couple hours for everything to cool down and discharge. Then place the battery back in. Then plug the USB cord into the camera and PC. Then turn the camera on and it should be okay. Just worked for mine.
If the lens on the camera is stuck out,
look to see if it's a little crooked. If it is, try to gently straighten it.
If it still won't retract, try to gently push it in as you turn the power
on. If it won't turn on (the green light blinks and it beeps 3 times) push
and hold the 'power' button and the 'play' button at the same time for a few
seconds - it worked for my S730. Good luck!
a few weeks ago i dropped my camera in the sea and i thought, ****. i was in the same boat, so i opened the shutter myself and turned on the camera and it works and takes pictures but the shutter wont close again so if you can make sure you have no dirt in your lense and you can manually open the shutter yourself it may work and if it stops turning on all together keep charging it and once it goes green turn the switch off and on again until it always turns green then it should work again.