E4 Error Code

14.2.2 To Make a Diagnosis1 Timer LED starts to blink and the unit automatically stops the operation.
2 Press the CHECK button on the remote control continuously for 5 seconds.
3 "- -" will be displayed on the remote control display.
Note: Display only for "- -" (No signal transmission, no receiving sound and no Power LED blinking)
4 Press the TIMER ? or ? button on the remote control. The code "H00" (no abnormality) will be displayed
and signal will be transmit to the main unit.
5 Each press of the button (? or ?) will increase error code
number and transmit error code signal to the main unit.
6 When the latest abnormality code on the main unit and
code transmitted from the remote control are matched,
Power LED will light up for 30 seconds and a "beep" sound
(continuously for 4 seconds) will be heard. If no codes are
matched, Power LED will light up for 0.5 seconds and no
sound will be heard.
7 The breakdown diagnosis mode will be canceled unless
pressing the CHECK button continuously for 5 seconds or
operating the unit for 30 seconds.
8 The LED will be off if the unit is turned off or the RESET
button on the main unit is pressed.
Diagnosis
display Abnormality / Protection control Abnormality
Judgement Emergency operation Primary location to verify H00 No abnormality detected - Normal operation H11 Indoor / Outdoor abnormal communica
tion > 1 min after starting
operation Indoor fan operation
only • Internal / external cable connections
• Indoor / Outdoor PCB H14 Indoor intake air temperature sensor
abnormality Continue for 5 sec. - • Intake air temperature sensor (detec
tive or disconnected) H15 Outdoor compressor temperature sensor
abnormality Continue for 5 sec. - • Compressor temperature sensor
(detective or disconnected) H16 Outdoor Current Transformer open cir
cuit - - • Outdoor PCB
• IPM (Power transistor) module H19 Indoor fan motor mechanism locked 7 times occurance
continuously - • Indoor PCB
• Fan motor H23 Indoor heat exchanger temperature sen
sor abnormality Continue for 5 sec. O
(Cooling only) • Heat exchanger temperature sensor
(detective or disconnected) H24 Indoor heat exchanger temperature sen
sor 2 abnormality Continue for 5 sec. - • Heat exchanger temperature sensor
(detective or disconnected) H27 Outdoor intake air temperature sensor
abnormality Continue for 5 sec. O • Outdoor temperature sensor (detec
tive or disconnected) H28 Outdoor heat exchanger temperature
sensor abnormality Continue for 5 sec. O • Outdoor heat exchanger temperature
sensor (detective or disconnected) H30 Outdoor discharge air temperature sen
sor abnormality Continue for 5 sec. - • Outdoor temperature sensor (detec
tive or disconnected) H33 Indoor / Outdoor wrong connection - - • Indoor / Outdoor supply voltage H38 Indoor / Outdoor mismatch (brand code) H50 Ventilation motor abnormality 7 times occurance
continuously - • Indoor PCB
• Ventilation motor H51 Nozzle lock abnormality 2 times occurance
continuously - • Nozzle H52 Limit switch abnormality - - • Indoor PCB H97 Outdoor fan motor mechanism locked 2 times occurance
within 30 minutes - • Indoor PCB
• Fan motor H98 Indoor high pressure protection - - • Air filter dirty
• Air circulation short circuit H99 Indoor heat exchanger anti-freezing pro
tection - - • Insufficient refrigerant
• Air filter dirty F11 Cooling / Heating cycle changeover
abnormality 4 times occurance
within 30 minutes - • 4-way valve
• V-coil F90 PFC control 4 times occurance
within 10 minutes - • Voltage at PFC F91 Refrigerantion cycle abnormality 2 times occurance
within 20 minutes - • No refrigerant
(3-way valve is closed) F93 Compressor rotation failure 4 times occurance
within 20 minutes - • Compressor F95 Cool high pressure protection 4 times occurance
within 20 minutes - • Outdoor refrigerant circuit F96 IPM (power transistor) overheating pro
tection 4 times occurance
within 30 minutes - • Excess refrigerant
• Improper heat radiation
• IPM (Power transistor) F97 Outdoor compressor overheating protec
tion 4 times occurance
within 10 minutes - • Insufficient refrigerant
• Compressor F98 Total running current protection 3 times occurance
within 20 minutes - • Excess refrigerant
• Improper heat radiation F99 Outdoor Direct Current (DC) peak detec
tion 7 times occurance
continuously - • Outdoor PCB
• IPM (Power transistor)
• Compressor

Note:
"O" - Frequency measured and fan speed fixed.
The memory data of error code is erased when the power supply is cut off, or press the Auto Switch until "beep" sound heard following by pressing the "CHECK" button at remote controller.
Although operation forced to stop when abnormality detected, emergency operation is possible for certain errors (refer to Error Codes Table) by using remote controller or Auto Switch at indoor unit. However, the remote controller signal receiving sound is changed from one "beep" to four "beep" sounds.

14.2.2 To Make a Diagnosis:
1 Timer LED starts to blink and the unit automatically stops the operation.
2 Press the CHECK button on the remote control continuously for 5 seconds.
3 "- -" will be displayed on the remote control display.
Note: Display only for "- -" (No signal transmission, no receiving sound and no Power LED blinking)
4 Press the TIMER ? or ? button on the remote control. The code "H00" (no abnormality) will be displayed
and signal will be transmit to the main unit.
5 Each press of the button (? or ?) will increase error code
number and transmit error code signal to the main unit.
6 When the latest abnormality code on the main unit and
code transmitted from the remote control are matched,
Power LED will light up for 30 seconds and a "beep" sound
(continuously for 4 seconds) will be heard. If no codes are
matched, Power LED will light up for 0.5 seconds and no
sound will be heard.

When you have the error code you will be able to diagnose the fault.

To display memorized error (Protective operation)
status:
1. Turn power on.
2. Press the CHECK button on the remote controller
continuously for 5 seconds.
3. "- -" will be displayed on the remote controller display.
Note: Display only for "- -". (No transmitting signal, no
receiving sound and no Power LED blinking.)
4. Press the "TIMER" or button on the remote
controller. The code "H00" (no abnormality) will be
displayed and signal will be transmitted to the main
unit. The power LED lights up. If no abnormality is
stored in the memory, three beeps sound will be
heard.
5. Every press of the button (up or down) will increase
abnormality numbers and transmit abnormality code
signal to the main unit.
6. When the latest abnormality code on the main unit
and code transmitted from the remote controller are
matched, power LED will light up for 30 seconds and
a beep sound (continuously for 4 seconds) will be
heard. If no codes are matched, power LED will light
up for 0.5 seconds and no sound will be heard. 7. The breakdown diagnosis mode will be canceled unless pressing the CHECK button continuously for 5
seconds or operating the unit for 30 seconds. 8. The same diagnosis can be repeated by turning
power on again.
• To clear memorized error (Protective operation) status after repair:1. Turn power on.
2. Press the AUTO button for 5 seconds (A beep
receiving sound) on the main unit to operate the unit
at Forced Cooling Operation mode.
3. Press the CHECK button on the remote controller for
about 1 second with a pointed object to transmit
signal to main unit. A beep sound is heard from main
unit and the data is cleared.
• Temporary Operation (Depending on breakdown status)
1. Press the AUTO button (A beep receiving sound) on
the main unit to operate the unit. (Remote control will
become possible.)
2. The unit can temporarily be used until repaired

1. Turn power on.
2. Press the CHECK button on the remote controller
continuously for 5 seconds.
3. "- -" will be displayed on the remote controller display.
Note: Display only for "- -". (No transmitting signal, no
receiving sound and no Power LED blinking.)
4. Press the "TIMER" or button on the remote
controller. The code "H00" (no abnormality) will be
displayed and signal will be transmitted to the main
unit. The power LED lights up. If no abnormality is
stored in the memory, three beeps sound will be
heard.
5. Every press of the button (up or down) will increase
abnormality numbers and transmit abnormality code
signal to the main unit.
6. When the latest abnormality code on the main unit
and code transmitted from the remote controller are
matched, power LED will light up for 30 seconds and
a beep sound (continuously for 4 seconds) will be
heard. If no codes are matched, power LED will light
up for 0.5 seconds and no sound will be heard.

• Once abnormality has occurred during operation, the unit
will stop its operation, and Timer LEDs blink.
• Although Timer LED goes off when power supply is turned
off, if the unit is operated under a breakdown condition, the
LED will light up again.
• In operation after breakdown repair, the Timer LED will no
more blink. The last error code (abnormality) will be stored in
IC memory.
• To make a diagnosis:
1. Timer LED start to blink and the unit automatically
stops the operation.
2. Press the CHECK button on the remote controller
continuously for 5 seconds.
3. "- -" will be displayed on the remote controller display.
Note: Display only for "- -". (No transmitting signal, no
receiving sound and no Power LED blinking.)
4. Press the "TIMER" or button on the remote
controller. The code "H00" (no abnormality) will be
displayed and signal will be transmitted to the main
unit.
5. Every press of the button (up or down) will increase
abnormality numbers and transmit abnormality code
signal to the main unit.
6. When the latest abnormality code on the main unit
and code transmitted from the remote controller are
matched, power LED will light up for 30 seconds and
a beep sound (continuously for 4 seconds) will be
heard. If no codes are matched, power LED will light
up for 0.5 seconds and no sound will be heard.
7. The breakdown diagnosis mode will be canceled by
pressing the CHECK button continuously for 5 sec-
onds or without any operation the remote control for
30 seconds.
8. The LED will be off if the unit is turned off or the
RESET button on the main unit is pressed.

When you have the error code, we can work out what to do next.

Sounds like a faulty outdoor controller board. If you are in Australia, call Prime Electronics or Statewide Appliances for spares.
Part number: NPCWA743383

• To make a diagnosis
1. Timer LED start to blink and the unit automatically stops the operation.
2. Press the CHECK button on the remote controller continuously for 5 seconds.
3. "- -" will be displayed on the remote controller display.
Note: Display only for "- -". (No transmitting signal, no
receiving sound and no Power LED blinking.)
4. Press the "TIMER" or button on the remote controller. The code "H00" (no abnormality) will be displayed and signal will be transmitted to the main unit.
5. Every press of the button (up or down) will increase abnormality numbers and transmit abnormality code signal to the main unit.
6. When the latest abnormality code on the main unit and code transmitted from the remote controller are matched, power LED will light up for 30 seconds and a beep sound (continuously for 4 seconds) will be heard. If no codes are matched, power LED will light up for 0.5 seconds and no sound will be heard.
7. The breakdown diagnosis mode will be canceled by pressing the CHECK button continuously for 5 seconds or without any operation the remote control for 30 seconds.
8. The LED will be off if the unit is turned off or the RESET button on the main unit is pressed.

Or better yet, get a tech to check first.

• To make a diagnosis
1. Timer LED start to blink and the unit automatically stops the operation.
2. Press the CHECK button on the remote controller continuously for 5 seconds.
3. "- -" will be displayed on the remote controller display. Note: Display only for "- -". (No transmitting signal, no receiving sound and no Power LED blinking.)
4. Press the "TIMER" or button on the remote controller. The code "H00" (no abnormality) will be displayed and signal will be transmitted to the main unit.
5. Every press of the button (up or down) will increase abnormality numbers and transmit abnormality code signal to the main unit.
6. When the latest abnormality code on the main unit and code transmitted from the remote controller are matched, power LED will light up for 30 seconds and a beep sound (continuously for 4 seconds) will be heard. If no codes are matched, power LED will light up for 0.5 seconds and no sound will be heard.
7. The breakdown diagnosis mode will be canceled by pressing the CHECK button continuously for 5 seconds or without any operation the remote control for 30 seconds.
8. The LED will be off if the unit is turned off or the
RESET button on the main unit is pressed.

When you have the error code, you can narrow down the problem.

Hi Tania,
Have you gone through this checking sequence.? it's from a Panasonic a/c manual. It could be something as simple as a clogged filter. Once you have rectified the fault, you will probably have to clear the fault code as described at bottom below, before it will condescend to work again.
David

• Once error occurred during operation, the unit will stop its operation, and Timer LED blinks.
• Although Timer LED goes off when power supply is turned off, if the unit is operated under a breakdown condition, the LED will ON again.
• In operation after breakdown repair, the Timer LED will not blink. The last error code (abnormality) will be stored
  in IC memory.

14.2.2 To Make a Diagnosis

1. 1 Timer LED starts to blink and the unit automatically stops the operation.
2. 2 Press the CHECK button on the remote control continuously for 5 seconds.
3. 3 "- -" will be displayed on the remote control display.
   Note: Display only for "- -" (No signal transmission, no receiving sound and no Power LED blinking)
4. 4 Press the TIMER ? or ? button on the remote control. The code "H00" (no abnormality) will be displayed and signal will be transmit to the main unit.
5. 5 Each press of the button (? or ?) will increase error code number and transmit error code signal to the main unit.
6. 6 When the latest abnormality code on the main unit and code
   transmitted from the remote control are matched, Power LED will
   light up for 30 seconds and a "beep" sound (continuously for 4
   seconds) will be heard. If no codes are matched, Power LED will light up for 0.5 seconds and no sound will be heard.
7. 7 The breakdown diagnosis mode will be canceled unless pressing the CHECK button continuously for 5 seconds or operating the unit for 30 seconds.
8. 8 The LED will be off if the unit is turned off or the RESET button on the main unit is pressed.

14.2.3 To Display Memorized Error Code (Protective Operation)

1. 1 Turn power on.
2. 2 Press the CHECK button on the remote control
3. 3 "- -" will be displayed on the remote control display. Note: Display only for "- -" (No signal transmission, no receiving sound and no Power LED blinking)
4. 4 Press the TIMER ? or ? button on the remote control. The code "H00" (no abnormality) will be displayed
   and signal will be transmit to the main unit.
5. 5 Each press of the button (? or ?) will increase error code number and transmit error code signal to the main
   unit.
6. 6 When the latest abnormality code on the main unit and code transmitted from the remote control are matched,
   Power LED will light up for 30 seconds and a "beep" sound (continuously for 4 seconds) will be heard. If no
   codes are matched, Power LED will light up for 0.5 seconds and no sound will be heard.
7. 7 The breakdown diagnosis mode will be canceled unless pressing the CHECK button continuously for 5
   seconds or operating the unit for 30 seconds.
8. 8 The same diagnosis can be repeated by turning power on again.

14.2.4 To Clear Memorized Error Code after Repair (Protective Operation)

1. 1 Turn power on (in standby condition).
2. 2 Press the AUTO button for 5 seconds (a "beep" sound is heard) on the main unit to operate the unit at Forced Cooling Operation Mode.
3. 3 Press the CHECK button on the remote control for about 1 second with a pointed object to transmit signal to
   main unit. A "beep" sound is heard, and the Error Code is cleared

E4 is an"Abnormality of Outdoor Unit." There are many reasons. 1. High discharge temp due to condenser coil blocked or less rpm of fan motor. Clean coil or replace fan capacitor. 2. No gas and hence pumping oil. Find leak and arrest it. Recharge gas.