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Here is the cold boot instructions:
To perform a cold boot 28, 38 and 48-key keypad configurations:
1. Simultaneously press and then release the 1, 9 and Power keys. Do not hold down any other keys or buttons. As the mobile computer initializes, the Symbol splash window appears for about a minute.
2. Calibrate the touch screen.
To perform a cold boot on 20-key keypad configurations:
1. Simultaneously press and then release the 1 and 9, MENU and FUNC keys. Do not hold down any other keys or buttons. As the mobile computer initializes, the Symbol splash window, appears for about a minute.
2. Calibrate the touch screen.
You may also need to download some software from Motorolla (depending if the boot fixes the issue).
https://portal.motorolasolutions.com/Support/US-EN
Testimonial: "what software I need for this from motorola site. boot issue doesn't fix problem."
Here is teh software available for it
Here is teh software available for it
Here is teh software available for it
Add a Commenthttps://portal.motorolasolutions.com/Support/US-EN/Mobile+Networks+RFID+and+BarCode+Scanners/Bar+Code+Scanning/Scan-equipped+Mobile+Computers/MC3100_US-EN
you may have to contact support and they can walk you through your issue
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