Question about 2wire (1000-400108-001) Router
I have a 2700HG-B router it was working fine until Monday,now i cant get the internet to work and when i go through diagnostics i come to PVC connection : could not find an ATM circuit. please help
This Issue Pertains to your line being connected to a bad DSLAM port in your ISP's "Central Office" I am a computer technician, and have dealt with this issue about six times, two of which were on my lines. there is nothing to troubleshoot, stop power cycling, you are wasting your time, call your isp techs and have them get thier ***** out there to the office and fix your line.
Posted on Sep 07, 2009
I have this same router from AT&T. First thing you need to do is make sure all phone line devices have filters on them. If that doesn't work, try a different phone jack. It could be the internal wiring on that phone jack that's causing a connection disruption (this happened to me with the jack in my room). If that still doesn't work, then call your ISP's tech support line. They'll check their network status & make sure the servers in your area aren't down for any reason, which could be a strong possibility as the ATM circuit is located at the servers. Otherwise, there could have been a screw-up on their part, which they need to correct on their side. The only way to resolve these latter issues are by calling your ISP.
Posted on Nov 02, 2007
I have cancelled service with AT&T and have now gone to another provider. My internet is working fine
Posted on Dec 27, 2010
Had this very same problem using a 2wire brand att modem/router. Was able to fix it by going to advanced settings and chaning connection type from PPPoe to Direct IP (DHCP or Static).
Posted on Jul 15, 2010
I had the same problem and it wasnt the modem .. att technician had to come and fix it .it was a line issue .it was not newher in my network it was the actual physical line with the dry loops and it makes it difficult to diagnose but the techie fixed it..
Posted on Oct 26, 2009
When the phone company tech comes out tell him to call the d.o.c. and have the port changed
Posted on Feb 23, 2010
Ive got this problem at work. BT run an intrucive test adn it IS a fault at teh exchange and in my case is an isolated case meaning that everyone elses internet is fine!
Posted on Jun 29, 2010
ATM circuit issue is on ISP side. Solution #2 is the correct answer. nothing you can do but complain
Posted on Oct 09, 2009
I've run into this problem myself a few times, I have the same router type. After you've checked the filters and tried a different jack, shut down the router, then shut down every computer connected to the router. Bring the router back up first, then restart the computers. Unless the problem is on your isp's end, this should take care of the issue. If it doesn't work, hit up your tech support. Hope it helps.
Posted on Apr 28, 2008
SOURCE: could not find an ATM circuit
turn the router and the PC off, turn the router on 1st, wait for all the lites to turn on...if you have DSL wait for the DSL lite to be on .....no blinking. then turn PC on.. IF problem still there then its either the router or the NIC that needs replacement.
Posted on Nov 10, 2007
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