There are several methods. Phone company provided call forwarding instantly sends calls to a phone number you set on your main phone line, that you turn on with *72 + the destination # and turn off with *73. Or "Call Forwarding No Answer" that transfers the call after several rings to a pre-determined number, all setup by the phone company on your main line. Or, on the Panasonic systems (there are many), you do the same using several code choices, a bit more complicated. Your installer must set the system to allow the system to send calls to an outside line, and you must have more than one line because the destination number is dialed on a different line than the line that's receiving the call. Your Panasonic "Operating Manual" lists these codes and methods with instructions, you'll find them listed in the table of contents under "Call Forwarding" with step by step pictured instructions.
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