Motor error sticker jam

there should be a sticker under the hood
at the bottom it will tell you the gap
also in the dr door jam is 1 more sticker
I may tell you the gap
60 If I remember right

It looks like the CD is jammed in there. Try using something small and thin (like a credit card) to loosen it up or pull it out. If the CD has a sticker on it sometimes that will cause a jam. If not, and it happens again you may need to replace the unit

Hi tkasirye,

Welcome to Fixya.

You may need to check again the error code. According to the manufacturer's checklist for error codes, only the following are documented;

1. Error Codes - Toshiba 2860
2. 
   

1. "E01" Paper jam inside machine. "E02" Paper jam near the fuser. "E03" Paper jammed inside machine when power supply is switched on. "E04" Front cover open while copying. "E05" Paper jam near the aligning roller "E08" Paper jam at stacking area in the ADU "E11" Paper feeding jam at the ADU "E12" Manual feeding jam "E13" Paper jam from cassette 1 "E14" Paper jam from cassette 2 "E15" Paper jam from cassette 3 "E16" Paper jam from cassette 4 "E17" Paper jam from cassette 5 "E19" Paper jam from the LCF "E21" Paper jam in transport route 1 (LCF) "E22" Paper jam in transport route 2 (COPIER) "E23" Paper jam in transport route 3 (ALIGNING) "E25" Paper jam in transport route 4 (PFP) "E71" Original feed jam in ADF "E72" Original transporting jam in ADF "E73" Original exiting jam in ADF "E75" 2nd original feeding jam "E81" Paper jam before sorter "E82" Paper jam in sorter "E83" Sorter early arrival jam "E84" Paper in sorter when power is turned on "E85" Joint open jam while copying "E88" Paper jam outside the sorter bin "C01" Abnormal operation of the copier main motor "C04" Abnormal operation of the PFP main motor "C05" Abnormal operation of the ADU main motor "C11" Abnormal operation of the ADU side motor "C12" Abnormal operation of the ADU end motor "C13" Abnormal operation of the upper cassette tray "C14" Abnormal operation of the lower cassette tray "C15" Abnormal operation of the PFP upper cassette tray "C16" Abnormal operation of the PFP middle cassette tray "C17" Abnormal operation of the PFP lower cassette tray "C18" Abnormal operation of the LCF tray "C21" Optics carriage initialize error "C22" Lens initialize error "C23" Mirror initialize error "C26" Faulty exposure lamp "C33" Easy set-up is failed "C35" Developer material exists at the transfer separation adjustment "C41" Faulty thermistor or heater "C43" Faulty thermistor "C44" Faulty heater "C45" Sub thermistor is open
   

Shoulg you not find any of these mentioned error codes, I suggest you contact the tech support especially if the machine is still under warranty.

Hope this helps.

Takasashi

This seems to be fault in the transport of the paper in the rollers. So if you have used any adhesive sticker printing, it is possible that some glue has got clogged into the rollers. If not there can be some jammed paper in the rollers or the mechanism.
There is a in-detect sensor, usually an opto-coupler , make sure this is not clogged or dirty as this IR detection feeds the signal to the processor for starting the motor drive feed.
Since this is a new set with a warranty do not attempt to open and tamper as the warranty may go void if there is a serious issue.

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This seems to be fault in the transport of the paper in the rollers. So if you have used any adhesive sticker printing, it is possible that some glue has got clogged into the rollers. If not there can be some jammed paper in the rollers or the mechanism.
So start this work only if you are mechanically able with the right tools.
Remove the covers to get access to the mechanism . Remove the motor drive assembly , the fitting of the motor to the mechanism. Once this is removed the rollers can be turned manually so that you will be able to feed a paper to see the progress of the movement while studying if there is any obstruction or damage to the paper.
There is a in-detect sensor, usually an opto-coupler , make sure this is not clogged or dirty as this IR detection feeds the signal to the processor for starting the motor drive feed.
Reassemble but make sure the rollers are aligned to be in equal gap to feed the paper without a side pull. Now you must print and see if the fault has changed. If not repeat the above work to confirm the area of obstruction

This seems to be fault in the transport of the paper in the rollers. So if you have used any adhesive sticker printing, it is possible that some glue has got clogged into the rollers. If not there can be some jammed paper in the rollers or the mechanism.
So start this work only if you are mechanically able with the right tools.
Remove the covers to get access to the mechanism . Remove the motor drive assembly , the fitting of the motor to the mechanism. Once this is removed the rollers can be turned manually so that you will be able to feed a paper to see the progress of the movement while studying if there is any obstruction or damage to the paper.
There is a in-detect sensor, usually an opto-coupler , make sure this is not clogged or dirty as this IR detection feeds the signal to the processor for starting the motor drive feed.
Reassemble but make sure the rollers are aligned to be in equal gap to feed the paper without a side pull. Now you must print and see if the fault has changed. If not repeat the above work to confirm the area of obstruction.

Hi, Hope this helps,I downloaded & manually Translated it from a Russian Website (I speak Fluent Russian)!!

fatal error code 10x50 Home position error. Possible causes : Foreign object, Deformation of the Main Frame, Change Lever failure, Paper jam.
Last fatal error code 20xF1 PF PID excess load error. Possible causes : PF Motor failure, PF drive mechanism overload (paper jam, foreign object, insufficient grease, deformation of the Main Frame), Tooth skip of the PF Timing Belt, Improper tension of the PF Timing Belt, Cable disconnection, Main Board failure (Motor driver failure).
Last fatal error code 30x50 Home position error. Possible causes : Foreign object, Deformation of the Main Frame, Change Lever failure, Paper jam.
Last fatal error code 40x0A CR load position excess load error. Possible causes : CR Motor failure, CR Unit drive mechanism overload (paper jam, foreign object, Change Lever failure), Cable disconnection, Main Board failure (Motor driver failure).
Last fatal error code 50x50 Home position error. Possible causes : Foreign object, Deformation of the Main Frame, Change Lever failure, Paper jam.

the sticker have peeled off and are jammed in the mechanism, if you cant get the whole sticker out by carefully using a screwdriver in the slot , you have to remove the unit and disassemble it., for later, instead of having stickers on cd's,its better to buy a cd marking pen and write directly on the cd

That's a main motor error, something could be jammed in transport, or a generic toner cart. that is too hard to turn, try powering on with toner removed...