HP LaserJet M5035 MFP Printer Logo

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Anonymous Posted on Jan 14, 2018

I've been working on an HP M5035 MFP Printing blank pages. Parts replaced: Laser/Scanner, DC Controller, Formatter, HVPS, LVPS, transfer roller, fuser. Checked high voltage contacts/ OK. Checked laser/scanner shutter mechanism/ OK.Also tried with 2 toner cartridges.Any ideas?

2 Related Answers

Anonymous

  • 1 Answer
  • Posted on Feb 23, 2010

SOURCE: HP laserjet 5550 not printing cycan. Replaced

You will not find the answer to this problem on any forum as I have searched each one! However I have had the same problem and found out that if you have reseantly replaced or reseated the Paper Pic-up assy you may have not pushed down the plastic top cover which sits directly underneath the Cyan Cartridge, this will cause your 5550/5500 to think there is no problem and carry on printing without any error messages.
I'm just a man doing a boys job, lol

Testimonial: "Wow! Thank you sir. That was the problem. I had not touched the paper input assembly. So obviously, a user did this. Thanks again!"

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vinay229229

Vinaya Kumar Kuchipudi

  • 1124 Answers
  • Posted on Feb 02, 2012

SOURCE: blank pages

Are you checked cartridge contacts left side of the cartridge bank, you can observe three flexible plastic shells representing the contacts to cartridge,, check them there is the problem....

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Hp laserjet m5035 mfp error 49 ff04

Hi,
I think you are since the dc controller only controls paper movement and nothing else. A 49 error is a firmware error and has many causes from applications, network and just defective formatter. If the errors occurs with the printer not connected to anything, then the formatter would be the logical issue if the firmware has been updated. Keep in mind having a jet direct card in the slot can cause the error, so the only true way to test is with everything removed with the exception of firmware, memory and power. Also keep in mind that if the 4250/4350 series power is derived from the lvps and not the dc controller. Also with this model the embedded jet direct card is known to occasionally have issues. When you upgrade the firmware for the formatter it also upgrades the firmware on the embedded nic card. Again the only true way to test would be to disable the embedded nic card on powerup.

Read more... HP Support document HP Support Center and HP Printer Support
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HP Service Manual Library

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Are you checked cartridge contacts left side of the cartridge bank, you can observe three flexible plastic shells representing the contacts to cartridge,, check them there is the problem....
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01. Your software application is sending an extra page-eject command.

02. Check the software’s printing configuration information. There is a problem with the network configuration.

03. Some sharing devices on networks may generate a blank page as a separator.

04. Check with the network administrator.

05. The printer may be feeding two or more pages at once because the paper is difficult to separate.

06. The sealing tape has been left in the toner cartridge.

07. The toner cartridge is empty or defective.

08. The laser scanner door does not open properly.

09. Remove and reseat the toner cartridge.

10. Check the laser scanner shutter door for proper operation.

11. The toner cartridge guide is damaged,
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12. There is no transfer roller voltage.

13. Perform the Half Self-Test Functional Check to check all other electrophotographic processes.

14. Replace the transfer roller if necessary.

15. The high-voltage connectors are mounted on the high-voltage power supply (HVPS) PCA and protrude into the toner cartridge cavity.

16. Check the springs for functionality. Clean if dirty; replace if defective or missing.
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25. The imaging drum shutter may not be retracting. Replace the imaging drum.

26. Lst but not the least, please fry to have the Printer int the Setcie

27. Use only HP Authorized Genuine catridges only


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