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First, I need to admit it. This is the worst printer I have ever used. I had all kond of troubles with it.
The skipping labels problem was my misery for 2 days to. I had to find out that my labels were falling out of the printing area generating a new page (label). Go back fix your width. Make sure your label fits one page (label). Print again. That's what I did. Good luck.
1. The printhead in your printer might be scratched (evidenced by thin white streaks through your print). This is common, and the most likely cause. Printhead must be replaced. 2. Material might be stuck on your printhead (usually evidenced by wide white streak vertically through print). Printing surface of printhead can be cleaned with rubbing alcohol and cotton ball. 3. The ribbon might be wrinkling due to uneven tension, producing intermittent diagonal streaks in your print. This is somewhat common, but doesn't fit your description as well as 1 & 2 above. Mechanical adjustment and/or proper media loading solves ribbon wrinkles. 4. Poor pressure and/or printhead alignment. Evidenced by grainy, light or no print on one side or the other of the media. This is somewhat common, but doesn't fit your description as well as 1 & 2 above. Mechanical adjustment solves printhead pressure and alignment issues.
Vista wouldn't be your problem as your Operating System is unimportant in choosing labels but the program you use to print your labels is very important.
If you Use Microsoft Word, for example, you will need to choose the template for your labels. That number is on the box of labels.
In Word (for Instance) you can do the following:
<File>, <New>, <Templates> (templates are on Left side).
Choose your Type of Label and the Label number from there.
Otherwise, some label companies offer free programs, specifically for printing their labels.
AVERY labels has a free program for printing their label numbers and the Program: AVERY Wizard For microsoft Word is free.
I hope this helps as you do not say which program you use to print Labels and you also do not say which label numbers and/or label type you wish to print.
Sounds like you may have a maximum length set that keeps you from printing over a certain length of label and it is adjusting your font size to fit that length. You may need a manual to figure out how to reset the length.
Always check to make sure the printer is advancing one label at a time by itself before printing. If it does then you know the printer has a good read on the label size. Then if it misaligns when printing then you know the problem is in the printer driver because the printer is only going to do what it's told to do.
So best is to turn printer off, power up, press feed to see if one label feeds ok. If the label feed is off at this point then the printer needs to be calibrated which is done by pressing and holding FEED while turning the printer on.
For Word 2007/Word 2010 1- Click on the Office button 2- Select Print then Print again. 3- In the Zoom section make sure 'Scale to paper size' is set to 'A4' 4- Click on the Properties button. 5- Click on the Paper / Quality tab, then click on Advanced. 6- In the Paper/ Output section it has Paper size. To the right you have a drop down menu . Make sure A4 is selected and not letter, then click on OK.
3- There may also be other options in your printing preferences such as 'Print Area', 'Scale to Fit Page Size' or 'Page Margins. These will all need to be set correctly for your design to print 100% e.g. Print Area set to Maximum, Scale to fit Page Size disabled and Page Margins set to Minimized.
Some printers ( for example Epson printers ) have a 'Reduce /Enlarge' facility that defaults to 94% or 97% (instead of 100%). To set this to 100% click the 'Layout' tab and in the 'Reduce/Enlarge' section select 'Custom' you should then be able to change the scaling to 100%.
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