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Re: ilo red player
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Take the unit back to the place you got it. If you want to check the cables, that is the only other thing you can do without warranty void. Make sure all cables are seated by removing and firming placing them back into their sockets. IF the problem stil occurs, there can be overheating, hdd issues, brrom issues or more.
This is not a good sign off the bat. i woudl just take it back for a new one. cause the other route is minimum of 150$USDish for sony repair or attempt yourself. Since its new return it for another one.
link your USB port between Computer and ILO player.
1.Click on START at lower left corner on you computer. choose "Explore"
2.look for ILO driver on start manu on left hand side. left click one on it. right hand click you will see the drop down options
3. Choose "Format" BESURE that you are going to format ILO NOT your hard drive. it will ask you again that you really want to format it. "yes"
4. copy new mp3 files to ILO. That will be finished. you can start playing it again.
Hold your finger or thumb on the red light for a few seconds, and you will hear three beeps. This tells you that the lock is off. If the light is not on, do the same and there will be three beeps, and the light will come on, telling you that the lock is back on.
My ilo 27" tv did the same thing (red light on front but would not turn on) and after much frustration looking around on the net I finaly cracked it open. After removing enough screws to remove the back the first thing I saw was the main power board. This board has quite a few capacitors on it and I found 4 of these that had bulging tops. 3 were 1000uf/16volt and 1 was 470uf/16volt. I disconnected all wire connectors from this board and replaced them with parts from radio shack PN 272-1032 and 272-1030. The voltage rating of these are different but ok if larger than the original part. It fired right up when I put it all put back together
If the player allows you to add music on it via USB as a Removable Disk, then copy all the music off the player onto your computer and then format the MP3 player by right clicking it in "My Computer" and going to "Format...".
Start it up without music and see how it goes, if it doesn't turn itself off, fill it with a little bit of music, then a little more until you either put your music back on, or until it screws up again.
I know this isn't a very technical solution, but since you just bought it last night, I would take it back to Wal-Mart and exchange it for another one and see if you have any more luck with the new one.