My phone appears to be working fine except the buttons on the cover part like the smart key, voice key and volume keys suddenly aren't working anymore. nothing happens when i press those buttons. any help would be appreciated!
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Hi Power off the phone. Slide it open while still off. Press and hold the Power key and the T key at the same time until you see the Android system recovery display. By pressing the Volume key down,scroll to Wipe data/Factory reset. Select by pressing the power button. Again use the Volume key down to select yes -wipe user data. Press on the power key. Scroll to reboot system now by pressing on the Volume down key. Press on the Power key to confirm selection. And your phone reboots!
That particular volume switch either up or down is stack.if you can dismantle the phone,just provide any screw driver that fits and release the screw (usually T6 precision screw will do).4 screw at the back panel seen obviously and 2 hidden screw located at the bottom cover in front panel (shown on that avatar of motorola logo),now release the side clips and lift up the back cover . volume key or botton is detachable,remove it and check the button if works,check and fix the volume key membrane if its bouncing or corroded,if possible to clean and align Do it.otherwise remove the volume key membrane which where it is stack.then assemble the phone and see if the volume still stack,might need a volume key membrane if damage.service center will be the last option.
There is different sound setting for voice call and media playback.
If you press volume up key on home screen, it increase the phone call volume but not he music player volume.
You can try to increase sound of media playback. First, open music player or video player and increase the volume through volume up key. You will see media volume written on the Volume increase pop up notification.
If you still have problem, reply.
To increase the call volume: - Connect to free phone call, i.e. Customer Service etc - During the call, push arrow button, some use Up button, but other use Right arrow. Push several time until volume bar is appear and you get the best volume. - If the volume already full but still can't hear the voice, change your phone speaker.
To lock keypad : Press Menu button (Center) then press Star (*) key, do it fast before 3 second. To unlock, do the same thing.
The volume key is stuck that's why the volume bar keeps on popping out. It is also the reason why the keypad is not working. You have to unstuck the volume key to check if the keypad really doesn't work.
Remove the battery cover and battery.
Remove the camera cover by prying the locks along its sides and lifting it up to expose the volume keys.
Insert a needle between the volume key membranes and the board to unstuck it. The membranes should click when pressed.
Install the camera cover in reverse order.
Inform me if the volume keys work fine but the keypad buttons don't.
For the volume try adjusting the volume while you are on the line. As for the feature buttons press feature (star) * 0 then the desired buttons and it will tell that button's feature. If the volume still doesn't work pull the cord on the back of the phone to reboot the phone itself and try the same thing again.
SOUNDS LIKE YOU KEEP PRESSING THE KEYS ON SIDE OF PHONE LOOK UNDER SETTINGS - PERSONALIZE - HOME SCREEN - HOME KEYS- SMART KEY TO CHANGE THEM OR GET A GOOD SNAPON COVER THAT TUCKS THE KEYS AWAY YOU MUST GET THE COVER FOR YOUR MODEL OF RAZR