Screen turns weird colors when trying to play a video
When I try to play a video on my Sansa e280, the screen gets distorted and changes colors (goes to red, then blue, then blank). Whenever it gets done it completely freezes. The only way I get get unfroze is to take the rear cover off and take the battery out. It plays music and radio fine. I've converted the videos with the sansa media converter and everything. I didn't used to to this. WHAT'S THE FREAKIN' DEAL??!!
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When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.
If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.
Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.
If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.
You are in luck - Philadelphia is one city where you can actually get mp3 player repair. Call Nerds Next Door at 1-888-596-4321 - let me know how it goes.
Guest - if you know how to use a soldering iron, there is a YouTube video that will show you exactly how to repair your screen. If I were you, I would just call Sansa and claim your warranty, but maybe you are out of warranty.
try doing this and let me know if it goes into recovery mode 1. with mp3 off slide the hold button to on so it locks 2.hold down record button on left hand side and keep held down 3. whilst holding record turn mp3 on still hold down record it should now be in recovery mode if your mp3 player gets this far then it can be fixed. Once in recovery mode goto sandisk site and you need to goto downloads and download latest firmware for your make and model once downloaded it will talk you through how to istall this onto your mp3 player if you have any problems let me know ok