Question about Ricoh Aficio AP3800C Laser Printer

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The PCU Reset procedure needed

I have Ricoh AP3850c that have a different method to access to Service Mode than AP3800c. Can somebody tell me how to enter to the service mode to reset PCU problem?
Thanks

Posted by olegan on

  • jasss Dec 23, 2007

    hp 1410 all in one resetter

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  • 37 Answers

Switch the machine off at the switch hold down online and escape while switching on the switch , hold the buttons till you see service mode on screen , you need to go to engine , then drum , there you will find the setting to reset the pcu , or under data log is a function pm counter clear if it is giving you replace pcu on the screen

Posted on Nov 16, 2007

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Hi there you will need to replace the development motor but first try the following.


Entering the Service Mode
There are two ways to enter the service mode.
Method 1: Turn the machine on while pressing the “On Line” key and “Escape” key
together until the above message in the illustration appears on the display.
NOTE: If you switch the machine off, any jobs stored on the hard disk using the
sample print and protected print features will be deleted.
Check first with the user tools to see if there are any jobs stored with these
features
(Menu key - Sample Print, or Protected Print).
Method 2: Press the “Up/Down arrow” keys together for about 5 seconds, then
press the “Enter” key.
The above message shown in the illustration appears on the display.
NOTE: The machine automatically goes off line when you enter the service mode.

Using the up down arrows select Engine and enter by pressing enter or # key.

Using the up down arrows select mode 5 then enter using enter or # key then select 810 (SC reset) press enter then if you want to select 809 (SC Detection ON/OFF) Enter and select 1 to disable. Escape or return key all the way out and exit. Turn the machine off then on again and test if the same problem then replace the Dev unit if still having the problem then replacement of the motor likely. I can email you the complete service manual if you like.

Thanks J

Jan 19, 2008 | Ricoh Aficio AP3800C Laser Printer

1 Answer

SC380 and fuser unit break down


Hi there you will need to replace the development motor but first try the following.


Entering the Service Mode
There are two ways to enter the service mode.
Method 1: Turn the machine on while pressing the “On Line” key and “Escape” key
together until the above message in the illustration appears on the display.
NOTE: If you switch the machine off, any jobs stored on the hard disk using the
sample print and protected print features will be deleted.
Check first with the user tools to see if there are any jobs stored with these
features
(Menu key - Sample Print, or Protected Print).
Method 2: Press the “Up/Down arrow” keys together for about 5 seconds, then
press the “Enter” key.
The above message shown in the illustration appears on the display.
NOTE: The machine automatically goes off line when you enter the service mode.

Using the up down arrows select Engine and enter by pressing enter or # key.

Using the up down arrows select mode 5 then enter using enter or # key then select 810 (SC reset) press enter then if you want to select 809 (SC Detection ON/OFF) Enter and select 1 to disable. Escape or return key all the way out and exit. Turn the machine off then on again and test if the same problem then replace the Dev unit if still having the problem then replacement of the motor likely. I can email you the complete service manual if you like.

Thanks J

Jan 19, 2008 | Ricoh Aficio AP3800C Laser Printer

1 Answer

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Hi there you will need to replace the development motor but first try the following.


Entering the Service Mode
There are two ways to enter the service mode.
Method 1: Turn the machine on while pressing the “On Line” key and “Escape” key
together until the above message in the illustration appears on the display.
NOTE: If you switch the machine off, any jobs stored on the hard disk using the
sample print and protected print features will be deleted.
Check first with the user tools to see if there are any jobs stored with these
features
(Menu key - Sample Print, or Protected Print).
Method 2: Press the “Up/Down arrow” keys together for about 5 seconds, then
press the “Enter” key.
The above message shown in the illustration appears on the display.
NOTE: The machine automatically goes off line when you enter the service mode.

Using the up down arrows select Engine and enter by pressing enter or # key.

Using the up down arrows select mode 5 then enter using enter or # key then select 810 (SC reset) press enter then if you want to select 809 (SC Detection ON/OFF) Enter and select 1 to disable. Escape or return key all the way out and exit. Turn the machine off then on again and test if the same problem then replace the Dev unit if still having the problem then replacement of the motor likely. I can email you the complete service manual if you like.

Thanks J

Jan 19, 2008 | Ricoh Aficio AP3800C Laser Printer

1 Answer

Service Mode


The service mode for an AP3800c printer only is different from the copier version. push down the up and down arrows together for a count of 7. Then push the enter key (#). The screen should now show "engine" in the window. If you are resetting a function you will need to arrow down to "service" then push enter (#) again. Use the escape key to exit from the sub menus. To exit back out of SP mode you will need to select "end" at the top line menu pressing enter to accept.

Nov 18, 2007 | Ricoh Aficio AP3800C Laser Printer

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