Question about HP Pavilion dv9000z Notebook

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No internet after factory restore

Restored laptop to factory settings, now cant get it to connect to the internet, broadband modem is working, using ethernet cable , message says media disconnected, using usb still wont connect although on network settings it says its ok,all drivers say they are working. tried to renew ip address but still no luck.

Posted by kevk on

  • Anonymous Nov 08, 2007

    I have the same problem -- system keeps disconnecting for the internet -- I have Comcast as my provider and they have been out about 5 or 6 times to check the problem --- finally Hp restore to the factory setting ... worked for awhile still having the problem. know i'm afaid my driver are going to go bad by uninstalling and reinstalling so much. I brought this notebook in July and i have not enjoyed it yet...

    so disappointed....

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David Lagesse

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Call your Internet provider

Posted on Nov 01, 2007

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I cant connect to my internet using a ethernet cable, it say limited or no connection yet after going through this with virgin media for an hour turns out the problem is to do with me not them, please


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To set up your Linksys router to work with a Cable ISP, you have to enable the MAC Clone feature of the router. MAC Cloning is a procedure which enables a router to copy the MAC address of the computer registered with the ISP.
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Verifying Internet Connection
Connect the computer to the Broadband modem using an Ethernet cable without the router installed. If you cannot get online, contact your ISP. If it's online, use the computer to set up the router.
NOTE: Some cable modems use the USB port. If the physical connection is via USB port, you may not be able to go online via Ethernet connection. Contact your ISP to have the Ethernet port of the modem configured.

kb17251-001_en.png NOTE: The image may vary depending on the computer and modem you're using.
Connecting the Devices Together
After confirming the Internet connection through the modem, connect the modem to the Internet port of the router; connect the computer to any of the four Ethernet ports at the back of the router. For instructions, click here.
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Step 1:
Access the router's web-based setup page. For instructions, click here.

NOTE: If you are using a Mac computer to access the router's web-based setup page, click here.

Step 2:
On the Setup tab, click the MAC Address Clone sub-tab.

kb17251-002_en.png

Step 3:
Select Enabled then click Clone My PC's MAC.

kb17251-003_en.png

Step 4:
Click Save Settings.

Step 5:
Click the Status tab.

kb17251-004_en.png

Step 6:
Check the Internet IP Address. If the Internet IP Address has numbers, this means the router has been properly configured. You should now be able to access the Internet. If you're still unable to access the Internet, powercycle the modem, the router and then restart the computer.

kb17251-005_en.png

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(( if you have a NIC network interface card ))
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5. start up the computer, wait for everything to fully load and check internet again.


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Next thing after you get the instructions above done.

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CABLE SETUP

If you need more info just message me

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