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What could have happened is an electrical shortage or your earpiece has worn out and the volume is now to loud for it. Get it checked at your phone manufacturers store or where you bought the device.
Just covering the bases, but make sure the ringtone and call volume settings are both not on "silent". They are located at Menu -> Settings -> 1)Audio_&_Ringtones -> 3)Volume -> 1&2
This because in your handset there will be 2 speakers 1 is loud speaker and 2 nd one is ear piece speaker....
so the loud speaker is working fine ... There may be some loose contact in the ear piece speaker or the speaker might have got damaged ...
so if you are good at opening then just open your handset and check if there is any loose contact in the ear piece speaker .. is so fit it correctly .. or you replace the ear piece speaker with the new one ...
if you are not good at opening then just contact the technician ... he will do it ... The ear piece speaker is very cheap so no problem .. just buy the ear piece speaker which is compatible to your handset in the shop if you are doing it by your self ...
the technician might take the service charge for this that s all but the ear piece speaker is too much cheap ..
any doubts reply me i am always here to assist you thank you bye ...
First: Click on your music button and play a song as you would normally do on your phone (make sure your speaker is on during this point).
Second: Click on the speaker button so you can listen to your music through your ear piece (as your music is still playing). If you don't hear your music through your ear piece wait until you hear it. It shouldn't take more than a minute. (Your music should be playing throughout this whole process)
Follow these steps every time you come across this problem.
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