Question about Fisher and Paykel GWL11 Top Load Washer

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Washing machine won't drain or finish cycle

I have a Fisher & Paykel GWL 10 washing machine which will not drain; therefore, it never finishes the cycle.

1) I've unplugged it several times (as recommended in the manual), but so far, that hasn't helped.

2) I've attempted to put it through the last cycles several times, but it always stops without draining.  Lights blink on and off and there is a constant beep.

3) I've checked both hot & cold hoses - they are on. 

4) I cannot tell if any water is siphoning out of the washer because the hose is taped into the drain hole.

I hope you can help.

Thank you.

Patsy Knight

Posted by pkknight on

  • 1 more comment 
  • pkknight Oct 31, 2007

    Additionally, the water continues to come in from the right side while it should be draining out.

    I've also tried the fix the problem by puting it through other cycles.


  • Anonymous Mar 18, 2014

    wont finish draining water. power button beeps no lights

  • Anonymous Mar 22, 2014

    machine not draining



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  • 290 Answers

It sounds like you have a drain pump stopped up or failed. Do you hear any noise when it is supposed to be draining? A humm or buzz?

Posted on Oct 31, 2007

  • Anonymous Oct 31, 2007

    If the machine is not overflowing, then what is happening is the diverter valve has failed or has something in it causing it to stick.

    If the diverter valve is not situated properly, when the pump comes on to pump the water out, it will recirculate the water back into the tub just as it does in the wash cycle.

    You will need to completely drain the water from the washer and get to the pump underneath the machine and remove the diverter valve from the pump to see if some small article has gotten into the valve causing it to stick.

    If it is clear of any obstruction, we will need to walk through some diagnostic checks with a volt/ohm meter to see if the problem is the valve or the machine controller.

    Post back and let me know what you find out.




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