The description of your issue is pretty vague: e.g. did you ever have internet access on your mobile service?
If you never had 'mobile' internet on your phone, you need to request the addition of 'Data' to your service for internet: please be aware that 'mobile' internet is usually not free and usually pretty expensive. Unless you have an appropriate plan with included data, the cost of using mobile internet on your phone can be 'scary' with both upload and download counted.
Regardless, in order to use Mobile Internet, you must configure your phone to allow 'DATA' access.
Hope it helps.
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