Question about HP OfficeJet G85 All-In-One InkJet Printer

4 Answers

Officejet g85 scanner failure on screen and cannot fax more than 1 page at the time.

Posted by thumps on

  • Anonymous Dec 17, 2007

    "scanner failure, turn power off then on again" on screen

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4 Answers

Anonymous

Dear sir,
Please advice us my problem and if possible find repare part of scanner module assembly(C6734-60073) to my e-mail address as soons as possible.

My HP G85 Printer Copy time one page O.K, But next masage is "Scanner Failer with power off than on again"

Referance:condition now as follwings
Scanner : only one page O.K and not printing.
Copy : only one page O.K and not more printing.
Fax : Income O.K and only one page outlet.
Printing from P.C : Any one O.K
Model Number: HP Office G85
Serial No. : SGG29E08ZYVL
Service ID : 37302

Best Regards,

Y.G.Kim
e-mail address: [email protected]

Posted on Jan 03, 2008

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Anonymous

Dear sir,
Please advice us my problem and if possible find repare part of scanner modules to my e-mail address as soons as possible.

My HP G85 Printer Copy time one page O.K, But next masage is "Scanner Failer with power off than on again"

Referance:condition now as follwings
Scanner : only one page O.K and not printing.
Copy : only one page O.K and not more printing.
Fax : Income O.K and only one page outlet.
Printing from P.C : Any one O.K

Model Number: HP Office G85
Serial No. : SGG29E08ZYVL
Service ID : 37302

Best Regards,

Y.G.Kim

Posted on Jan 03, 2008

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Anonymous

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Scanner failure is a display term that can be triggered by lots of different issues. If the above doesn't work, review fixyourownprinter.com or email me at doctuh at the yahoo.com domain directly.

Posted on Dec 07, 2007

Thomas Christopher

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1 Answer

What can I do .....I am not receiving confirmation pages after I fax.


Anonymous,
Click the link below to download the online manual for the printer. The manual provides information on faxing as well as other helpful topics that you may need to resolve issues.
Dell 2155cn Printer Manual
http://dell.to/1PrwXMm
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ever thought of setting up the fax section of the computer
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Using a brother MFC-J415W printer, what are the steps in sending a fax?


How to fax :
1. Entering fax mode To enter fax mode press (Fax), and the key will glow green.
2. Sending a fax from the ADF (Automatic Document Feeder): Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press Stop/Exit.
a. Make sure you are in Fax mode . b. Place your document face up in the ADF. c. Dial the fax number. d. Press Start.
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3. Sending a fax from the scanner glass : You can use the scanner glass to fax the pages of a book, or a single page at a time. The documents can be up to Letter or A4 size. Press Stop/Exit to cancel a fax in progress.
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1 Answer

Insstructions for sending a Fax on a Brother


You can find the entire user manual by clicking here:
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_240C_EN_249.PDF

Or, here are the instructions for sending a fax:

Entering Fax mode 5

To enter fax mode, press (Fax), and
the key will glow green.

The LCD will show the new job number and
the memory available.The number of pages
you can scan into the memory will vary
depending on the data that is printed on them.

Faxing from the ADF 5
a Make sure you are in Fax mode .
b Put the document face down in the ADF.
c Dial the fax number using the dial pad.
d Press Black Start or Color Start.
The machine starts scanning the
document.

Note
• To cancel, press Stop/Exit.
• If the memory is full, the fax will be sent in
real time.

Faxing from the scanner glass5
You can use the scanner glass to fax pages
of a book one at a time. The documents can
be up to letter or A4 size.

You cannot send multiple pages for color
faxes.



Make sure you are in Fax mode .

Load your document on the scanner
glass.

Dial the fax number.

Press Black Start or Color Start.
If you press Black Start, the
machine starts scanning the first
page. Go to step e.

If you press Color Start, the
machine starts sending the
document.

Do one of the following:
To send a single page, press 2 to
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Put the next page on the scanner glass.

Press OK.
starts scanning the page.

.

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Hi,
You can get the detail information for setting up and using the fax from the following link. Pls read the article cerafully toknow how you can setup and use the fax.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=1140783&prodTypeId=18972&prodSeriesId=1140783&objectID=c00659224

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Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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First, the copier and the printer and the scanner worked fine, "for years",
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Your printer/scanner/copier/fax has needed service for some time after years of continuous service.

Evaluate now, based on its initial cost and the lesser cost of All In Ones whether you have already
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Faxing using the scanner glass, it would ONLY allow you to do it one at a time. You can Use the Automatic DOcument Feeder on the TOP part of your printer. load all those pages and try to do the faxing. That should work.

Please, let me know if the issue is resolve.

Thank you so much.

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Thanks J

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Hi,

Please click on the web link given below and perform the steps as given in the web page to fix the issue.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00787271&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

For further information contact HP chat support, its free of cost.
CLick on the web link to chat with HP technician.

http://welcome.hp.com/country/us/en/contact/chat_1.html

Have a great day!

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