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1) make sure is the phone is working good 2) there are tone dial 3) see the steps before o.k see ,if there are another phone having the same problem. The problem is service provider. 4) eliminate any background noise., mute the cordless handset before dialing. God bless you
This is probably because dial tones and ringing tones are part of an archaic system. Your cell phone still makes these noises as a courtesy, and you hear the dial tones/ringing tones when you make regular calls because your phone is communicating with the standard phone system.
From the Handset Setup Menu: 1. Press the caller ID-volume ( 5 or 6) button to scroll to the TONE PULSE sub-menu. 2. Press mute/program button to enter the menu. TONE/PULSE 41TONE 2PULSE shows in the display. The default setting is “1 TONE”. 3. Use the touch-tone pad or caller ID-volume ( 5 or 6) to enter 1 TONE or 2 PULSE. 4. Press the mute/program button to confirm. You will hear a confirmation tone and your selection shows in the display.
I Think There maybe a problem with the internal speakers.does anyother sound work or is it just the dialing tone and voices?
if its just dialing & voices check in the call menu that sound IS NOT muted.This may solve the problem.
if no sound works at all,maybe its is damaged but you havent noticed? Take it back to the shop you bought it from and tell them about the problem,afterall a phone that you cant ring people on is usless! Or ring your network provider to see if it may be repairable under warrenty.
The only thing I can think of is you may be in the wrong dial mode. If you do not have touch tone service you will hear the tones but it will not connect. Try setting it to pulse and see if you can call out. Check you volume or see if the mute has been set. Have you tried a different phone? you might want to borrow a phone from a neighbor to see if it is a service problem or just your phone.