Question about Samsung SCX-4216F All-In-One Laser Printer

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Fax machine problem

Hello,

I have a problem regarding my SCX4216F unit. Whenever a page prints, whether from fax or copy, there appear two thin black lines that run longways down the center of each page. These two lines are about a centimeter apart. No one in our office can tell if this is a hardware problem a problem with transmission, etc.

Please call me at 773.929.4000x117 or e-mail at [email protected]

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Soulvisitor

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I can tell it is a Hardware problem. sounds like mark on drum unit, pull it out and inspect it, slight chance it is toner cart or fuser assy

TRE

Posted on Oct 31, 2007

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The page goes thro the feeder mechanism and passes over a thin strip of glass; maybe about 1/4 inch wide and runs across the fax under the cover where the paper is fed. You probably have dirt,corrector fluid or something like that on the glass this will cause the problem of a black line down the page to appear at the other end when you send a fax...and also to appear on your pages when you make a copy...open up the machine and clean the glass...cant help any more as you didnt state make or model.

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Your brother can send faxes without printing the pages try your computer just you should download the driver.

You can download the driver from this link: " http://download.cnet.com/Brother-MFC-8220-USB/3000-2118_4-65318.html ".

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the drum unit is different from the toner cartridge, but if you search good you can find them together for lower price.

Please rate me

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Use a soft cotton or very soft paper towel and wipe the excess toner from the drun. If there are lines worn in the surface of the drum, then replace it ASAP.

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