Lexmark E232 Laser Printer Logo
Posted on Oct 31, 2007
Answered by a Fixya Expert

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Lexmark E232 - Tray-1 Paper Problem

I have a Lexmark E232 and suddenly, it stopped feeding from Tray-1

There is enogh paper in the tray, but the Paper Light goes on whenever I send a print job ...

The only way to print, is to insert a paper in the manual feed slot and it will then take it and print fine ...

Do you have any suggestions in terms of what I should do ???

Thanks ...

  • 7 more comments 
  • JoeDean Nov 05, 2007

    same thing. won't pick up paper in tray. trying to avoid sending it to lexmark for repair.

  • Anonymous Nov 13, 2007

    I have The Same problem

    and as this has been supplied by work some of my colleagues have the same issue

  • Anonymous Nov 17, 2007

    Have the same problem. Cleaned the rollers, blew it out with air, changed different paper brands. Still won't pick. POS printer.

  • Anonymous Dec 05, 2007

    mY lEXMARK 232 WONT PRINT & ALL LIGHTS ARE FLASHING. wHAT SHOULD I DO?

  • Anonymous Dec 07, 2007

    will not load from tray 1;i have to manually feed the paper-any solutions?

  • Frugalguy Feb 07, 2008

    I had the same problem, so I took two fat rubber bands, (the kind that they use to band broccoli),cut them to just fit around the roller wheels. Then i took pliobond all purpose adhesive and glued a rubber band over top the

    original rubber wheel. (Do not take off the original rubber wheel).let this dry for five minutes and TaDa... works great now. No problems and the wheel

    carridge justs clears the housing.

  • Anonymous Aug 22, 2008

    I had a similar problem - in my situation the rubber on the pick up wheels became dry and would not pick up paper - I simply removed the tray and in the printer tray cavity I found the pick up wheels, I removed the rubber (like a small heavy duty rubberband) and turned them over in essence to use the opposite side of the rubber. It worked for me. Good Luck

  • Anonymous Oct 23, 2008

    i have the same problem. Just turn the rubber upside down and clean it a little bit with warm water. Wait for a couple of minutes, then started again. Works just fine..

  • Anonymous Jul 17, 2013

    Myprinter has some kind of plastic piece about 8" long and goes somewhere in the front of the printer. Opened door on printer, this part fell out.

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  • Posted on Nov 21, 2007
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Have the same problem after 1,500 pages! This was Lexmark's solution (and it worked)...

Take the paperfeed tray out and you will see a red lever , press it
downwards and you will see the paperfeed rollers coming down , you need to
pull the rubber tyres off those rollers and place them inside out over
them and then try printing any document. Check the paper weight and
the paper type you need to use 20 pounds regular paper and try runnning a
can of compressed air inside the machine.
If rubber tyres on the paper feed rollers are totally worned out you
need to replace the feed rollers.

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  • Posted on Sep 17, 2008
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I can backup this Best Solution as marked...

Took me literally 1 minute to do and now it works again!!

Ad
A

Anonymous

It worked with the rubbers turn them inside out

A

Anonymous

Just take ruber band out and flip it. And put it back, It works. Main reason is rubber is dried. Frugalguy's suggestion worked for me. Thanks.

  • shirlte May 31, 2011

    GOD BLESS YOU PEOPLE!!!! You saved my life!!!! :)

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  • Posted on Nov 24, 2007
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I used an improvied solution.
buy a Bostik BLUTACK.
stick a little amout of it on the rubber rollers.
you may need to replace the blutack from time to time.
blutack is like a plasteline which is used to stick posters on a wall.

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Related Questions:

1helpful
1answer

Lexmark E232, keeps telling me paper tray is empty even though it has paper in the tray, then it just keeps clicking instead of picking up the paper and feeding into the printer? Please help

Go the Lexmark website and search on support for their telephone number. I've always had a experience with their support team even if the printer is out of warranty.
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The "add paper light" is on even though the paper

The light means that the printer is out of media, or the media did not feed properly


What you can do

-Load media into tray and press Continue button to resume printing.

-Check that the media is loaded correctly in tray

-Press Cancel button to cancel the print job.

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Paper hangs up

Quite common for the paper feed rollers to wear out on this model.
Remove the paper tray, and look up under the printer where you took the tray from. You should see 2 black rubber 'wheels' feed rollers. They shold look flat black and feel 'grippy'
if they're shiny and smooth, they're stuffed. you will need to replace them . (A pair)

Part number 56P1820
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We are repeatedly experiencing paper jams where the paper feeds into the printer from the tray

Hello sir; check the paper feed roller , clean with rubber rejuvenator, it will take care the problem.
6helpful
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Paper jams no matter what stock I use; Lexmark e232

Slipping paper feed rollers is probably causing the jamming. Remove the paper tray and tip the machine back so that you can access the feed rollers from underneath. A good technique to isolate this problem is to remove the rubber feed tires, turn them inside-out and refit them. If it now works OK you need to get new feed rollers.
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Tray 1

printer is not picking paper from the tray.
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PAPER JAM

Rotate tires. Pull out paper tray. Pull down on red low paper indicator at left bottom. Two rollers come down on axel near center. I pulled off the rubber tire like roller, then twisted the roller inside out and reinstalled it with the fresh side out.
If tires dry out again will probably buy new ones from ebay.
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Problem with my LEXMARK E232

set both trays to correct paper type and  size on printer, also look at settings in print driver on pc (printers and faxs /  right click on lexmark driver and properties check all settings.
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Printer jam

There is an easy fix for Lexmark E232 paper jams at the beginning of the paper path. This fix only works when the problem is that the paper starts to feed, but does not quite make it out of the paper tray.

The problem is the pickup paper rollers. If you remove the paper tray and press down on the paper indicator (the red lever to the left of the paper tray) you can see the twin rollers attached to a spring loaded armature.

Chances are these rollers are worn and are very smooth to the touch. This slick smooth surface does not have enough friction to push the paper up to the next roller.

To fix this, remove both rollers, they slide off easily. Then simply turn both rollers inside out and replace them on the armature. Notice how much "stickier" they feel now? Chances are your paper jam problems are over, until the rollers wear out again.

At that point you will have to replace them.
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