Question about Dell Axim X5 Pocket PC

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Can't Sync to my PC!!

Help!  For years I have come to my office each day and turned on my PC, then placed my Axim X5 in its cradle for syncing to Outlook.  No problems.  Today, it gave me an error message saying "attention required" and would not sync.  I removed it, rebooted the computer and tried again.  Same thing.  I did a soft reset.  Same problem.  I even tried a hard reset.  Same problem.  It will not sync with my calendar and contacts.  This is a huge problem since I use the PDA daily for appointments (I'm a university professor).  Any help would be greatly appreciated!

Posted by cas12 on

  • cas12 Oct 31, 2007

    I do have the icon on "My Computer" showing the PDA.

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steven beasley

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Completely uninstall the driver and your pda, then reboot, then re-install driver.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/stephen_171aeeebef53a898

Posted on Nov 01, 2007

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arben pllana

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You see the icon of Axim X5  on my computer???

Posted on Oct 31, 2007

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1 Answer

Does not recognize my connection for active sync


Dell made an entry into the market of Personal Digital Assistants (PDA) with Axim X5. The Dell Axim comprises of families of X5, X3, X30, X50 and X51. The Dell Axim PDA can be connected to the computer either by using a cradle or a sync cable. The sync cable connects the device to the computer directly. Here are the steps for connecting a Dell Axim to a computer using a sync cable.
  1. p 1 The Microsoft ActiveSync software must be installed in order to connect the PDA to the computer. This software is found in the Dell Axim Pocket PCmag-glass_10x10.gif Companion CD.
  2. Step 2 The Axim X51 PDA has a 36-pin connector, while the X3 has a 22-pin docking connector.
  3. Step 3 Connect the USB connector found at the end of the sync cable to the computer.
  4. Step 4 Check the PDA. If the PDA is not properly cabled to the computer, you will get the following message: “Connect your device to a computer using a sync cable or cradle before running the system update. Ensure that ActiveSync is installed on the computer and that the ActiveSync connection is successful.”
  5. Step 5 Ensure that the Dell logo faces upward.
  6. Step 6 Use the sync cable to set up a partnership, which can be done multiple times when you sign in as a guest.

Nov 14, 2009 | Dell Axim X3 Pocket PC

1 Answer

I cannot get my Dell Axim X5 to sync to my laptop


Well windows vista doesnt need any software to run the axim, it has a hardware feature on it to detect and sync to it. Ive never heard of this. I would be able to help better if i was in an instant message session with you and able to see things better. If you have google my account is: clintchance if YahoO! clintchance1101 hotmail: [email protected] (yeah i know, i dont like to change the username often.) If you can contact me on one of those i can help you better. Im usualy on after 3:00 PM CST

Jan 13, 2009 | Dell Axim X5 Pocket PC

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I have a Dell Axim x5 ith Pocket PC 2002(I know, I know) just want to get this serviceable for my wife to use as a planner. Problem is the active synch 4.5 won't synch the calendar and contacts any ideas?


You must be using Outlook 2000. Outlook express will not work.
Select the "options" button on Activesync and verify that the items you wish to sync are checked.

Nov 26, 2008 | Dell Axim X5 Pocket PC

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Go to Start Settings System Power Control Uncheck (On external power) or set it to what ever mins you want

Sep 14, 2005 | Dell Axim X5 Pocket PC

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Axim wont automatically shut off


I would guess your light should dim after 5 minutes. But I bet your axim wont shut off for 2,3, or 4 hours. My battery is wonderful so I have it shutting off after 2 hours.

Sep 14, 2005 | Dell Axim X5 Pocket PC

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Restoring Backup to New Axim


The backup utility included on your Dell Handheld will backup your data to a storage card. You can restore on your replacement handheld from that storage card. From your Host PC, you can go to Tools | Backup/Restore and do a backup to the Host PC, and you can then restore after syncing the replacement handheld for the first time.

Sep 14, 2005 | Dell Axim X5 Pocket PC

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Why does my axim power on by itself?


I've noticed that mine will power itself on as well. But is usually goes like this... 1. Sync with computer 2. Unplug cable 3. Turn off Axim 4. ~1min later...Axim is on and at the password screen

Sep 14, 2005 | Dell Axim X5 Pocket PC

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Help active sync will stay in limbo attempting to connect to cradled axim


Does your system detect the handheld? After you connect the cradle or cable to the computer, then you should be prompted to install drivers for the handheld. Make sure that Dell Pocket PC appears in the Device Manager.

Sep 13, 2005 | Dell Axim X5 Pocket PC

2 Answers

Will Dell Axim sync with Outlook 2000 on Windows 95?


It should if you have USB on the W95 machine. ActiveSync is compatable with W95. It worked for me with Outlook 98 on a Win95 laptop synching to a PC2000 PDA (Jornada), however I was using a serial cable.

Sep 13, 2005 | Dell Axim X5 Pocket PC

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