It is not recommended that the user replace the carriage belt, on any HP printer. Any damage caused by the user, won't be covered by the warranty and will likely result in a completely useless, but very expensive doorstop. Or paperweight..
I do believe your printer has since been discontinued for support, however only an HP Customer Service Representative would be able to confirm that. I would suggest phoning HP for technical support or to at least confirm whether support is available.
Even if your printer is no longer a) under warranty, which I suspect it's not, or b) out of support completely, they may be able to provide you with a list of Authorized Service Providers (ASPs) within your area.
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Get carriage assembly out from the service station area, remove right door, check right side pulley of carriage belt, weather its cracked or dirt particles deposited on it, clean/replace it, lubricate carriage rail, fix back every thing check .. best of luck.
You have to remove the center cover, the right end cover, the electronics module, the power supply, the service station, the ink supplies tubes, the carriage assembly and then you can release the belt from the bottom of the carriage assembly.
Please don't do it, unless you have been trained, or have much money, or you just want to junk the printer.
Hello. The "Check Print Head Path" error is usually a worn out carriage belt on printers more than 5 years old. Open the top cover and examine the area under the belt and look for debris that looks like pencil erasure crumbs. Other possible problems could be the tube system catching on something as the carriage moves, the encoder strip being very dirty or extreme friction between the carriage bushings and the rails they move on. If the belt needs to be replaced, a replacement kit can be purchased at: http://www.lpscomputer.com/c-790-hp-designjet-belt-replacement-kits.aspx Hope this helps. Bob
The part number is; C7769-60182 runs at around $70.00.
This component needs to be installed by a service technician. You can seriously damage this plotter if you remove the carriage ribbon connectors and do not install them properly. You will fry the pca board (a $1,100 mistake).