Although I don't share the same hate and discontent as the last user, he is right Cannon is messed up for making their printer cartridges this way. It is a simple technique to force you to buy brand new cartridges each time from them instead of saving a ton of money by using the ink refill companies. The STOP/RESEST solution does not work.
This is not a solution, but i must comment strogly to the guest that submited the solution of holding the stop button...because IT WORKS(even though it doesnt reset the counter, it atleast allows you to continue printing)!!! and no, i am not the same user as the above...i am just someone who gave the solution a try and it definatly does work! so to that user...thank you very much!!!
Me too -- this is bullsh-t. It won't recognize reman cartridges. Canon should be sued for this garbage. How dare they set up their machines like this without telling consumers. The chips in their cartridges have counters inside them apparently. If you print more than a set amount for each cartridge, they will show 'empty' even if full of ink. Now I can't print out color Xmas labels until I get this fixed and will have to go use my laser printer instead. I thought Epson was bad. Ha! Canon is worse.
Those instrustions are a joke. The thing about holding the stop button was the worst. It totally doesn't work.
Thank you for your inquiry concerning your PIXMA MP160. We value you as a Canon customer and appreciate the opportunity to assist you. We regret to hear that you are experiencing difficulties with the ink levels in your PIXMA MP160.
This message may be resolved by resetting the unit. Please follow these steps:
1. With the printer powered on, open the cover. The ink will move to the left hand side.
2. Push down on the end of the black cartridge. A clicking noise will be heard.
3. Slide the cartridge out of the holder towards you.
4. Push down on the end of the color cartridge. A clicking noise will be heard.
5. Slide the cartridge out of the holder towards you.
6. Once both cartridges are removed, unplug the power to the printer (without turning it off).
7. Reconnect the power cord.
8. Turn on the printer.
9. Open the cover. The carriage that holds the ink will move to the left hand side.
10. Make sure the orange cap is off of the bottom of the black cartridge.
11. Place the black cartridge in the bottom of the printer.
12. Slide the black cartridge back until is cannot go back any further.
13. Push up on the end of the black cartridge, a clicking noise should be heard.
14. Make sure the orange cap is off of the bottom of the color cartridge.
15. Place the color cartridge in the bottom of the printer.
16 Slide the color cartridge back until is cannot go back any further.
17. Push up on the end of the color cartridge, a clicking noise should be heard.
Please note that the color cartridge will stick out further than the black cartridge.
Close the cover. The printer should make some noise for a few moments, and then return to standby.
If the message persists, to clear the low ink warning message, press and hold down the <STOP/RESET> button for at five seconds, and then release it. This will disable the ink detection until that cartridge has been replaced.
We apologize for any inconvenience this may cause.
Please let us know if we can be of any further assistance with your PIXMA MP160.
Thank you for choosing Canon.
Thomas Technical Support Representative
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You need to be handy with your hands, you will have to open up all the printer to get inside it where you will see the ink tank with pads in it need to clean all out and after that you will need to reset it with the MPTools resetter.
Ok I have put a MP-Tools in my website for you to try out this tools are for reseting your inks plus it can do much more.
The MPTools can reset it in till you get time to clean the inkpads.
Here is the Solution,
By using mp tool software we can resett ink levels,mptool is the popularness software to reset printers canon pixma series like MP150, MP160, MP170, MP180, MP450 and MP460. Excess of software that is the program measure of small and amenity of usage. Ability of the software that is to reset level black and color cartridge at canon pixma mp series. And there also facility to write and read EEPROM in the printer. Other excess this software is detect automatically installing printers in the computer.
First, download the software at http://www.box.net/shared/4yblbn34kg
Secondly, to run the software your printer has to be in service mode. Do that by - unplug cable - press and hold "power" button - plug cable - press "resume" and release - release the "power" button At this stage, your computer will detect a new hardware
This step is a "reset" step for the Canon CLI8
cartridges. The original Canon CLI8 cartridges have a memory chip on
the back of the cartridge, which sends a signal to the printer when the
cartridge is empty. Your printer won't be able to determine how much
ink is in the compatible cartridges, but you can easily monitor the ink
level by noticing the ink level drop in the cartridge as you print (the
cartridges are see-through), or by noticing low ink output on the
printed pages when you run out of ink. The "reset" procedure below is
the best procedure we know of to date to allow your printer to use
Uni-Kit cartridges which offer a tremendous savings over the Original
With the original chip now
attached to the compatible cartridge (you may need double sided tape to
get the chip to stick well to the cartridge), and with the cartridge
now in the printer, Press and hold the Reset/OK Button for 5 seconds to
reset the chips.
The "Ink Low" dialog box will pop up (similar to photo 1 below)
Continue to print until the "ink has run out" dialog box pops up (similar to photo 2 Below) Click "OK" to continue to print.
The "Ink Low" dialog box may reappear, if so repeat the first 2 steps
Then the "once empty" dialog box will pop up (similar to photo 3 Below) Click "Yes" to continue to print
The "Not Liable" dialog box will pop up (similar to photo 4 below). Click "Yes" to continue to print
to print until the "remaining level of ink" dialog box pops up (similar
to photo 5 Below) Click "OK" to continue to print
dialog box will pop up with the "press and hold the Resume" or "press
and hold the Paper Feed" button (similar to photo 6). Press and hold
the "STOP/RESET" button (for Canon MP Series) or "PAPER FEED" button
(for Canon IP Series) for 5 seconds. DO NOT Click "Back" or "Cancel Printing"
"Ink Monitor" dialog box will appear and the printer will continue to
print. (similar to photo 7) In the event that that the "press and hold
the Resume " dialog box pops up again, Press and hold the Paper Feed
Button or Stop/Reset Button for 5 seconds