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hi robyn. A washer making a loud noise during spin cycle can also be caused by a faulty drive pulley. The pulley is what the belt (if applicable to yourwasher) rides on to spin your washers tub. The pulley can be made of plastic or metal. It could be simply worn out or just loose.27 Jul 2015
Hi, If this model has a belt, you might need to replace it. Once the belt gets wet, they are ruined. If the motor runs during the spin cycle and the tub does not turn, it is most likely the belt. If the motor is not running in the spin cycle, we need to look at other causes. If I can assist you further, please get me a model # so I can see exactly what washer you have.
Looks like the bearings may have failed. TURN OFF the POWER and try and rotate the agitator/tub by hand. If it is jammed you should investigate why. Possibly caused by bearing failure or something wound around spindle.
Take care and do not attempt to investigate the problem without first disconnecting from the mains!
remove the top access panel 3 screws in top rear. now look around and push on the drum from top it has suspension shocks and springs like your car they should resist any movements. look/wiggle the concrete balance blocks , no cracks or loose. inside the tub are the arm solid /not loose. run it with the top open what do you see/hear and where look under the rubber flap in front did anything get under the tub