Question about 3Com NBX 2101 IP Phone

1 Answer

When there is an operator message like "this number is not in service", NBX phone turns to extension and Audio codes turn to busy tone.

NBX phone turns to extension and Audio codes turn to busy tone.

Posted by vinod sahu on

  • vinod sahu
    vinod sahu Apr 03, 2014

    it has extensions to display and cant get next call

  • NBX_Tech
    NBX_Tech Apr 03, 2014

    There are a number of things it could be. I would start by restarting the phone by pulling power. If it comes back and has the extension on it then it is seeing the call processor and should be working. If it is not communicating with the Call Processor then it will be busy when called and the phone itself, won't actually ring. If you can give better detail of how this happened I can provide you with a better answer. Is this a newly added phone? Is this an old extension. What software is on the phone system? etc...

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  • 58 Answers

Are you saying that the phone boots up and has the extension on the display but when called by another phone it is busy?

Posted on Apr 02, 2014

  • NBX_Tech
    NBX_Tech Apr 04, 2014

    Can you call extension to extension without any problems?

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1 Answer

When there is an operator message like "this number is not in service", NBX phone turns to extension and Audio codes turn to busy tone.


This is a phone company recording and is normal for a call that can't complete. It has nothing to do with the phone system.

Apr 02, 2014 | 3Com NBX 2101 IP Phone

1 Answer

2102 setup


The phones aren't on the system. You have to make sure to turn on "Auto Discover Telephones" under the system settings, system configuration tab within "tab to it" (on 5.0 and older software) and System wide settings, auto discovery with newer software. If the phones are plugged into the same network as the phone system, the phones will automatically come up with extensions.

Feb 04, 2013 | 3Com NBX 2102 IP Phone

2 Answers

How can i active or desactive the FWD/DND in the model. KXT7730?


it really depends on your phone system

but the possibilities are:

1) "INTERCOM"
2) *710
3a) 0 to deavtivate
3b) 5 to set to busy/no answer
4) put the number you want to fwd to then "#" *confirmation tone*

or

1) "INTERCOM"
2) 710
3a) 0 to deavtivate
3b) 5 to set to busy/no answer
4) put the extension number you want to fwd to *confirmation tone* (extension number only)

Jan 03, 2011 | Panasonic KX-T7730 Corded Phone

1 Answer

Nbx V3000 will not allow me to change extension number on new phone.


If the extension is already in use on the system you wont be able to assign it to another phone. You can change the conflicting Ext. to something else (not in use) and then use the one you wanted. There are also specific ext. ranges that you have to abide by.

Jul 10, 2010 | 3Com NBX® V3000 (3C10600BUS)

1 Answer

Retrieving message


See if this works for you.

Remote Operation
When you are away from home, you can operate your answering system with any
touch-tone telephone.Use this function to check for recorded messages, to play or
delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press 0 and enter your PIN code.
3) The answering system announces the current time and the number of messages
stored in memory. Then you hear "To play incoming message, press zero two.
For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command
from the following chart:

Command Function
0 then 1 Repeat a Message
0 then 2 Play Incoming Messages
0 then 3 Skip a Message
0 then 4 Delete a Message
0 then 5 Stop Operation
0 then 6 Answering System On
0 then 7 Memo Record/Stop*
0 then 8 Greeting Message Record/Stop*
0 then 9 Answering System Off
1 then 0 Voice Prompts

If you forgot to turn on answering system the directions for that are here:

Turn on the Answering System Remotely
If you have forgotten to turn on your answering system, you can turn it on remotely
from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press 0 and then enter your PIN code. The answering system announces the
number of messages stored in memory. You hear "To play incoming message,
press zero two. For help, press one zero."
4) Press 0 then 6 to turn the answering system On. You hear the outgoing message
and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.


Mar 18, 2009 | Uniden DXA15588-2 Twin Cordless Phone

2 Answers

My NBX V3000 suddenlny is frozen. the NBX hang, no dial tone on the phones, not accessible from the network, can't receive outside calls. The access to the NBX via Hyper terminal is possible during the...


Are you trying to forward calls in circular from 1 extension to the next. Like 101 to 102 back to 101. If not I would purge the database and start over. Export user data so you can see the Mac address of each phone and it will be easy to reconfigure the extensions. Do not import the Data. Start from scratch.

Mar 17, 2009 | 3Com NBX® V3000 (3C10600BUS)

1 Answer

Picking up messages remotely


Try this...
See if this works for you.

Remote Operation
When you are away from home, you can operate your answering system with any
touch-tone telephone.Use this function to check for recorded messages, to play or
delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press 0 and enter your PIN code.
3) The answering system announces the current time and the number of messages
stored in memory. Then you hear "To play incoming message, press zero two.
For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command
from the following chart:

Command Function
0 then 1 Repeat a Message
0 then 2 Play Incoming Messages
0 then 3 Skip a Message
0 then 4 Delete a Message
0 then 5 Stop Operation
0 then 6 Answering System On
0 then 7 Memo Record/Stop*
0 then 8 Greeting Message Record/Stop*
0 then 9 Answering System Off
1 then 0 Voice Prompts

If you forgot to turn on answering system the directions for that are here:

Turn on the Answering System Remotely
If you have forgotten to turn on your answering system, you can turn it on remotely
from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press 0 and then enter your PIN code. The answering system announces the
number of messages stored in memory. You hear "To play incoming message,
press zero two. For help, press one zero."
4) Press 0 then 6 to turn the answering system On. You hear the outgoing message
and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

Dec 12, 2008 | GE 25942GE2 Cordless Phone System

1 Answer

Can't switch from voicemail to incoming call without losing messages.


Probably not, but the voice mail extension is still a dialable number. Try 500 or 165 or asking whoever installed it what the extension is.

It will prompt you the same as if you had pressed the MESSAGE button, only there will not be any new messages. You just have to play the OLD messages and you'll hear them.


Carl

Sep 08, 2008 | Panasonic KX-T7630 Corded Phone

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