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Satellite broadband dropping out - Ipstar Satellite modem - Netgear WGR614v7 Wireless Router

We have an ipstar Broadband satellite modem hooked up to a Netgear WGR614v7 wireless router and both our desktop and laptop computers drop out regularly. We have established that the modem is not the problem so it would appear the router is at fault. We have to go into the neatgear settings and "apply basic settings" each time. This resolves the problem for a short time, although there is no average time that it lasts, it can be from 5 mins to 2 hours and sometimes of the day worse than others.

Any suggestions would be appreciated.

Cheers

Posted by Wilgadene on

  • Anonymous Jun 08, 2008

    I have exactly the same problem with a DLink DIR300 wireless router that drops out from my Ipstar satellite modem.

  • susan claire Sep 20, 2008

    We have an SMC router connected to our ipstar modem and have frequent lapses of communication. The diagnostic tools on my laptop refer to problems in acquiring the server address and I've been blaming them. Is it more likely to be the router at fault? The fault occurs at sart-up, half way through the day or any tome an happens at least twice a week. VERY ANNOYING IT IS TOO!

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2 Answers

Anonymous

This issue has bothered me for some time.
The issue appears to be that some routers cannot handle DHCP life spans of more than a few hours.
Set your PCs with fixed IP addreses

192.168.5.xxx
( Note: Do not use 192.168.5.100 as that is the IPStar modem address)

Option two is buy a Belken router - they work every time

Posted on Aug 07, 2008

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'Leslie Carroll

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  • 39 Answers

Without knowing more about the network, I would suggest replacing the router and see if the problem goes away. Can you see other computers on the network when this problem is occurring? In other words, is the issue with the internet connection only? Or does all network communications cease to function?

Posted on Nov 01, 2007

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