When listening to music on my SD external card & the screen goes to black, I try turning it on to do another function, the unit shuts down & won't aloow me to power up for 15mins. or longer. Sounds like a lot of customers are having the same problems. I also have had charging the unit problems. Sat. evening I plugged the charger into the unit & it didn't charge. I tried fussing with the connection to see if that was the problem, still wouldn't charge. Used a charger from a model 736 and got it to charge. When I tried to turn the unit on I got no response. The next day, the unit didn't have any power. Charged it with the charger supplied with the unit, got a 100%charge. What is the fix?
You need to use the correct charger for your tablet. No fix necessary.
The screen going black is the screen saver, saving you power. No fix required.
Any other issues , take this up with the manufacturers website here Company Contact us
You need to check battery to see if the battery has correct voltage. Their should be on the battery the number for voltage of battery if battery is not at suggested voltage then check for tablet with voltage meter to see if the tablet is charging at correct voltage. If battery is at correct voltage then something is wrong with tablet. If battery is not at correct voltage then probably battery is bad. Let me know for further assistance
SOURCE: I charged my tablet up but it won't stay on. I do't use it a lot,
Sounds like battery to your tab is weak. [Charge holding problem], Check it with an other new battery. Electro help
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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